Fielmann
Optical retail and hearing care
Augenoptiker
About the job
- Completed vocational training as an optician.
- Comfortable using modern measurement and manufacturing technology.
- Able to remain calm during high customer volume and maintain a pleasant atmosphere.
- Able to use empathy, teamwork, and communication skills to address customer needs.
- Advise customers by combining professional expertise, empathy, and style awareness to identify the best solution.
- Perform eye measurements using modern technology, document them carefully, and explain the results clearly.
- Prepare orders, record customer data and goods receipts, check prescriptions, and assess damage to eyeglasses.
- Provide expertise about contact lenses when needed, or acquire that knowledge through training.
About the company
Fielmann is a European optical retail and hearing-care company. The company provides prescription eyewear, contact lenses, eye examinations, hearing products, and related advisory services through stores and digital channels. It serves consumers seeking vision correction, eyewear, hearing support, and accessible retail care. Its operating model centers on a branch network supported by optical labs, product sourcing, e-commerce, clinical services, and centralized business functions. Teams work across optometry, audiology, retail operations, product, logistics, technology, marketing, and customer service. Teams support coordinated daily delivery.
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