Food & Beverage Dining Coordinator

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will develop and implement innovative sales strategies to attract new clients and boost revenue for our food and beverage outlets. Stay ahead of industry trends and competitor activities to identify new business opportunities. As a Food & Beverage Dining Coordinator (Contract), you’re not just developing sales strategies – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• High school diploma or equivalent; proven experience in a similar role.
• Excellent communication, grooming, and interpersonal skills
• Fluent in English; additional languages are an advantage
• Friendly, professional, and guest-focused
• Able to work flexible shifts
• Open to Malaysian and possess legal working rights in Malaysia.

Here’s what you’ll do during a typical day:

• Coordinate and manage restaurant reservations, ensuring accurate booking details and proper allocation of dining arrangements.
• Handle guest enquiries, reservation requests and special dining arrangements in a professional and timely manner.
• Communicate and coordinate with restaurant teams and relevant departments to ensure smooth daily dining operations.
• Assist in managing special dining requests, celebrations, dietary requirements and other guest preferences.
• Maintain accurate reservation records, guest information and dining schedules.
• Monitor reservation activities, table availability and dining arrangements to maximise restaurant capacity and operational efficiency.
• Provide administrative support to the Food & Beverage department, including reports, correspondence and reservation records.
• Ensure all guest interactions reflect the hotel's service standards and commitment to delivering exceptional dining experiences.
• Assist in promoting restaurant outlets, dining promotions and special events to enhance guest engagement and revenue opportunities.
• Perform any other duties and responsibilities as assigned by the Management.