S

ServiceNow

Builds software that automates business workflows

New Logo Account Executive - Cee

Full-TimeUpdated on 10/15/2026
No salary listed
Mid
Vienna, Austria
In Person
Sales & Account ManagementAccount Executive

About the job

Requirements
  • Experience leveraging or critically considering how to integrate artificial intelligence into work processes, decision-making, or problem-solving, such as using artificial-intelligence-powered tools, automating workflows, analyzing artificial-intelligence-driven insights, or exploring artificial intelligence’s potential impact on the function or industry.
  • A proven track record of new-logo sales in IT Service Management, human resources, Security Operations, Customer Service, IT Operations Management within software or IT sales organizations, and/or management consulting, with demonstrated ability to generate new business at new accounts.
  • Demonstrated experience in territory strategy, planning, and sales execution with measurable wins.
  • Ability to understand broad, macro-level business IT needs for a prospective client.
  • Ability to break down a complex sales process into discrete activities and anticipate steps needed to deliver customer outcomes.
  • Ability to lead a matrix team to establish trust and credibility with prospective customers.
  • Demonstrated perseverance and resilience in finding creative ways to open doors, increase interaction and participation, and engage prospects.
  • Willingness to travel up to 50%, depending on geography or region.
Responsibilities
  • Identify new business across targeted prospective accounts, close initial opportunities, and convert prospects into customers.
  • Establish relationships within a defined set of accounts to achieve net-new revenue growth targets for the assigned territory.
  • Use analytics, case studies, past performance, and market intelligence to create a territory plan and target-account strategies.
  • Leverage the extended sales team and partner ecosystem to sell the value and long-term return on investment of the company’s solutions.
  • Plan and maintain a target new-account pipeline using a disciplined, analytical approach, keeping the pipeline current and progressing.
  • Develop account plans to maximize new revenue growth and leverage partner-network and customer-account relationships to advance strategy throughout organizations.
  • Plan and execute targeted territory campaigns to cultivate awareness of the company’s vision.
  • Understand each customer’s strategic growth plans, technology footprint and strategy, internal challenges, and competitive landscape; review public information about prospects and competitors to stay current on industry trends and issues.
  • Advance and close sales opportunities through execution of the sales strategy and roadmap.
  • Orchestrate the transition of accounts to the Account Management team after the initial sale while continuing to focus on net-new accounts.
  • Execute the organization’s new-business revenue goals.
Desired Qualifications
  • At least seven years of quota-carrying, technology solution-based direct sales experience penetrating net-new accounts within a territory.
  • Strong sales strategy skills and demonstrated experience prospecting and generating new business.
  • Experience and success selling a variety of software-as-a-service solutions across all lines of business.
  • Experience maintaining accurate territory forecasts monthly, quarterly, and annually, using sales tools and analytics to target customers with higher propensity to buy and develop strategies that maximize success.
  • Ability to thrive in a fast-paced environment.
  • A track record of consistently achieving or surpassing sales quotas.
  • A track record of selling across the Central and Eastern Europe region.

About the company

ServiceNow builds cloud software that helps large organizations manage work across IT, customer service, human resources, and security. Its applications handle tasks such as resolving support tickets, onboarding employees, and responding to customer requests. Businesses configure forms, approval steps, and automation through visual tools on a common platform, connecting existing systems and using AI to assist workers or carry out tasks. The company sells subscriptions to its applications and platform, with professional services helping customers implement and use the software. Founded in 2004, ServiceNow is headquartered in Santa Clara, California.

Company Size

10,001+

Company Stage

IPO

Headquarters

Santa Clara, California

Founded

2004

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Simplify's Take

What believers are saying

  • Subscriptions grew: ServiceNow reported $3.877 billion in subscription revenue for the June 2026 quarter, up 24.5% year over year.
  • Hybrid work is established: ServiceNow says most staff have flexible arrangements, requiring two or more office days weekly.
  • Security work expanded: the April 2026 Armis acquisition added protection for industrial equipment, medical devices, and connected hardware.

What critics are saying

  • Subscription margins narrowed: in June 2026, ServiceNow kept 73.5% of subscription revenue after direct costs, versus 80% a year earlier.
  • Remote roles limit relocation: ServiceNow requires staff to remain within their employment state, province, region, or country.
  • Older versions lose support: ServiceNow supports two release families and schedules upgrades for customers who fall behind.

What makes ServiceNow unique

  • Customers get separated systems: ServiceNow assigns each customer its own software instance and database, unlike shared tenant designs.
  • Outages get business context: ServiceNow's configuration database maps servers and applications to the business services depending on them.
  • Customers choose upgrade timing: ServiceNow's separate instances let enterprises schedule releases independently from other customers.

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Benefits

  • Generous family leave
  • Flexible PTO
  • Matched Donations
  • Retirement benefits
  • Annual learning stipends
  • Paid volunteer time

Growth & Insights and Company News

Headcount

6 month growth

2%

1 year growth

1%

2 year growth

1%
Yahoo Finance
Oct 18th, 2026
ServiceNow's revenue grows 24% to $4B, outpacing Workday's 13% growth and $2.7B quarterly sales

ServiceNow is growing revenue faster than Workday, according to an analysis of the two software companies' last eight quarters. ServiceNow's second-quarter revenue reached $4.0 billion, up 24% year over year. Workday's hit $2.7 billion, up 13%. ServiceNow's AI offerings passed $1 billion in annual contract value (ACV) during the quarter. Customers with more than $5 million in ACV rose 23%. Workday said AI capabilities drove more than 25% of its new ACV in its fiscal second quarter.

Yahoo Finance
Oct 14th, 2026
Over 25% of S&P 500 stocks are down 40%+: four bargain tech picks, from Netflix to Oracle

More than 25% of S&P 500 stocks are down 40% or more from their highs, even with the index near record levels, as of October 8, 2026. The Motley Fool sees that as a chance to hunt for bargains in tech. It names four picks. Netflix trades at about 18.5 times 2027 analyst earnings estimates, and advertising should drive its growth. Oracle has a $664 billion backlog in cloud infrastructure, but carries heavy debt and burns cash. ServiceNow, hit by the 2026 software sell-off, trades at 7.5 times forward sales as it pushes into agentic AI. AppLovin trades at 13 times 2027 earnings estimates. Its revenue rose 53% last quarter to $1.9 billion.

Fortune
Oct 14th, 2026
CFOs at Chevron, ServiceNow and Nasdaq say AI must earn capital; ServiceNow targets $500M savings

Chevron, ServiceNow and Nasdaq finance chiefs say AI projects must prove their worth before getting funded. They spoke on a panel at the Fortune Most Powerful Women Summit in Santa Barbara on Tuesday. Chevron's chief financial officer, Eimear Bonner, said AI "has got to compete for capital" and cannot be "a science experiment." She wants a clear path to value and results that reach the bottom line. ServiceNow's Gina Mastantuno said CFOs must also weigh the cost of falling behind rivals. The company expects $500 million in savings this year, largely from using its own products. Nasdaq's Sarah Youngwood sorts investments by time horizon and tracks AI metrics such as coding speed, client retention and token costs.

Yahoo Finance
Oct 9th, 2026
ServiceNow vs. Palantir: can faster AI growth justify paying 139× vs. 31× cash flow?

Palantir Technologies trades at 139 times trailing free cash flow compared to ServiceNow's 31 times, but investors are paying the premium for faster AI-driven growth. Palantir's June-quarter revenue surged 93% to $1.94 billion, with GAAP operating income reaching $912 million, about 47% of revenue. ServiceNow's second-quarter subscription revenue rose 24.5% to $3.88 billion. Current remaining performance obligations increased 21% to $13.2 billion. Operating cash flow reached $587 million, with free cash flow at $473 million after property purchases. Institutional ownership data shows ServiceNow's holder count increased to 115 from 108 in Q1, whilst Palantir's fell to 86 from 96. Palantir had 60.18 million shares short on 15 September, approximately 2.8% of float. Both companies offer different enterprise automation approaches, with the valuation gap reflecting Palantir's exceptional growth trajectory.

Yahoo Finance
Oct 7th, 2026
ServiceNow vs UiPath: Which AI automation stock is the better 2026 buy?

ServiceNow and UiPath both offer AI-powered automation platforms, but differ in scale and growth. ServiceNow reported revenue of nearly $13.3 billion for fiscal 2025, up 20.9%, with net income of $1.75 billion. UiPath posted revenue of $1.6 billion for fiscal 2026, up 12.7%, achieving its first full-year GAAP profitability with net income of $282.3 million. ServiceNow's AI products surpassed $1 billion in annual contract value in Q2. However, its $7.75 billion Armis acquisition raised total debt to $7.5 billion by June 2026. UiPath carries no debt and maintains a current ratio of 2.5x, but faces slower growth with flat customer count year-over-year. ServiceNow trades at 33.9x forward P/E versus UiPath's 17.1x, reflecting different growth trajectories and market positioning.