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Snowflake

Runs a cloud platform for business data and AI

Senior Technical Program Manager - Capacity Planning

Supply Chain ManagementConfirmed live in the last 24 hours
Full-timeHybrid

About the Job

Requirements

  • 7+ years of experience in technical program management, infrastructure planning, capacity management, or a related discipline at a cloud-scale technology company.
  • Demonstrated experience managing programs across multiple cloud providers, including AWS, Azure, and/or GCP.
  • Strong understanding of cloud infrastructure concepts, including compute, storage, networking, containerization, and resource orchestration.
  • Experience with demand forecasting, resource modeling, and data-driven decision-making at scale.
  • Proven ability to drive cross-functional programs spanning engineering, finance, and operations with VP- and Director-level stakeholders.
  • Ability to synthesize complex technical and financial data into clear executive-ready narratives.
  • Strong program management fundamentals, including dependency tracking, risk management, milestone governance, and stakeholder alignment.

Responsibilities

  • Own the capacity planning program end-to-end, from demand forecasting and resource modeling to procurement coordination and delivery tracking across Snowflake's multi-cloud infrastructure (AWS, Azure, and GCP).
  • Drive cross-functional alignment between Engineering, Infrastructure, Finance, and Cloud Provider teams to ensure capacity meets projected growth, seasonal demand spikes, and new product launches.
  • Build and improve forecasting models and frameworks that translate business growth signals, customer onboarding patterns, and workload trends into actionable infrastructure capacity plans.
  • Establish governance and review cadences by owning weekly and monthly capacity reviews with engineering leadership, surfacing risks and tradeoffs, and driving resource allocation and prioritization decisions.
  • Identify and mitigate capacity risks proactively by monitoring utilization trends, flagging bottlenecks and single points of failure, and leading constraint resolution before customer impact.
  • Partner with engineering teams to understand workload characteristics, architecture changes, and new feature launches that affect capacity requirements.
  • Drive efficiency and optimization programs by identifying opportunities to reduce waste, improve utilization, and right-size infrastructure spend without compromising performance or availability.
  • Develop dashboards, metrics, and reporting that give leadership real-time visibility into capacity health, spend trajectory, and delivery timelines.
  • Influence infrastructure strategy by providing data-driven recommendations on cloud provider mix, reserved versus on-demand strategy, and long-term capacity investments.

Desired Qualifications

  • Experience with infrastructure capacity planning at hyperscale, such as 10,000+ node deployments or equivalent.
  • Familiarity with cloud cost management and FinOps principles.
  • Experience with data platforms, data warehousing, or database infrastructure.
  • Working knowledge of monitoring and observability tools such as Grafana, Datadog, CloudWatch, or equivalent.
  • Background in building or improving automated capacity planning systems and tooling.
  • Experience operating in a fast-growth, high-ambiguity environment where priorities shift quickly.

About the Company

Snowflake

Runs a cloud platform for business data and AI

Snowflake runs a cloud platform where businesses store and analyze data, build AI tools, and share information under common access controls. Its platform separates stored data from computing resources, letting teams run different workloads without maintaining database servers. Analysts query business records with SQL, while developers use Python and other languages to build applications and train models against the same data; Cortex connects AI models to company records so teams build assistants and automate analysis. Customers pay for storage and computing usage across Amazon, Microsoft, and Google infrastructure. Snowflake was founded in 2012 and has its headquarters in Menlo Park, California.

Company size
10,001+
Company stage
IPO
Headquarters
Menlo Park, CA
Founded
2012

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