I

ING

Global banking and insurance group

CPS HCM Specialist

Full-TimeUpdated on 10/14/2026
No salary listed
Mid
Manila, Metro Manila, Philippines
In Person
People & HRHR Operations & Coordination

About the job

Requirements
  • A minimum of three years of experience as an HCM Specialist or in a similar role, with in-depth knowledge of HR processes.
  • Strong analytical and problem-solving skills, with attention to detail.
  • Ability to collaborate effectively across different organizational levels.
  • Ability to identify problems and find appropriate solutions.
  • Ability to contribute significantly to process improvements.
  • Ability to prioritize and manage multiple tasks in a dynamic work environment.
  • Intermediate to advanced proficiency with Microsoft applications, especially Excel.
  • Ability to work in a fast-paced environment with minimal supervision.
  • Ability to lead through influence without direct authority.
  • Comfort giving solicited and unsolicited feedback.
Responsibilities
  • Manage end-to-end HCM processes, maintain employee records, and accurately execute updates for employees and contingent workers.
  • Manage other administrative tasks as part of daily operations.
  • Handle employee concerns and provide an efficient, satisfactory customer experience.
  • Participate in testing activities and identify and raise issues to support seamless deployment of system changes.
  • Document processes and procedures, facilitate knowledge sharing, and keep the knowledge base up to date.
  • Update or create training materials as needed and train new members.
  • Provide end-user support, troubleshoot Tier 2 issues, and guide users on system functionality.
  • Perform validation checks to ensure data integrity and accuracy.
  • Develop and maintain reports, dashboards, and analytics to provide insights into metrics and trends.
  • Lead or participate in projects related to operations, implementation of ideas, and process optimization.
Desired Qualifications
  • Experience with Workday is a plus.

About the company

ING Group is a large financial services company that provides banking, investments, and insurance. It operates by combining banking and insurance services for individuals and businesses, offering products like savings accounts, loans, payments, asset management, and insurance through a global network and digital channels. Its distinction comes from its long history of mergers (Nationale-Nederlanden and NMB Postbank) that created an integrated financial group, its substantial European footprint, international reach, and ability to manage both banking and insurance within one organization. The company aims to help customers manage money and risk across Europe and beyond, with services spanning retail and corporate banking, investment products, and insurance.

Company Size

10,001+

Company Stage

IPO

Headquarters

Amsterdam, Netherlands

Founded

1991

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Simplify's Take

What believers are saying

  • On 21 September 2026, ING financed GridStor's $220 million Arizona battery project.
  • ING's Q2 2026 net core lending grew €15.2 billion and deposits €15.9 billion.
  • ING upgraded 2026 income guidance above €24.5 billion and kept a €1.0 billion buyback.

What critics are saying

  • On 5 May 2026, ING settled a Belgium money-laundering probe for €1.6 million.
  • ING announced 1,250 job cuts in March 2026, including 950 Dutch roles.
  • Repeated AML failures would trigger Dutch, Belgian, and ECB scrutiny, crushing ING's franchise.

What makes ING unique

  • ING mixes European retail deposits with global wholesale lending, funding large project finance.
  • On 30 July 2026, ING reported a 13.1% CET1 ratio and 17.0% ROTE.
  • ING mobilized €86.5 billion of sustainable finance in H1 2026, led by SLLs.

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Benefits

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Flexible Work Hours

Hybrid Work Options

Family Planning Benefits

Fertility Treatment Support

Wellness Program

Mental Health Support

Phone/Internet Stipend

Home Office Stipend

Gym Membership

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