Financial Counselor

Number of Positions In Requisition

1

Job Details

Another manager also reached out and shared that she called their office directly to inform them that she had applied. This is not the appropriate process for candidates to follow when moving forward. I will reach out to her directly to clarify the process and provide further guidance.

Job Description

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Obtains, reviews, and maintains patient insurance information to ensure accuracy, completeness, and timely updates within applicable systems.
• Coordinates and secures required insurance authorizations, referrals, and approvals to support timely access to scheduled services and treatments.
• Counsels patients and families regarding insurance coverage, financial responsibility, billing inquiries, and available financial assistance programs.
• Serves as a liaison between patients, payors, clinical teams, and other internal stakeholders to facilitate communication and resolve insurance-related issues.
• Monitors insurance eligibility and coverage status, communicates relevant updates to appropriate care team members, and recommends actions to address coverage or financial concerns.
• Coordinates patient scheduling activities associated with initial evaluations and ensures required financial and insurance clearances are completed.

Education:

• High School Diploma/GED required.

Experience:

• 1 year healthcare experience, required
• 2 years hospital experience, preferred.
• 1 year healthcare billing experience, preferred.

Physical Demands
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Albert Einstein Medical Center

Primary Location Address

5501 Old York Road, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.    

Jefferson is committed to providing equal educa­tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status. 

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

For more benefits information, please click here