Employee Experience Concierge
Circles
Employee Experience Concierge
Circles
Delivers corporate concierge and hospitality management
Circles · Covington, United States · Full-time · Posted 2026-10-16
Workplace: on_site
Department: Fidelity
About Circles Culture:
The Circles culture is an inclusive environment that encourages self-expression and individuality. Creating a space for open communication, respect, and job development empowers our employees to pursue their career goals and advance personally and professionally. Circles prioritizes the wellbeing of our employees so that our consumers experience that same level of care.
Position Overview:
Circles is looking for an Employee Experience Concierge who loves working with people! This role is perfect for you if you are outgoing, industrious, and have a passion for providing the highest level of service.
On a typical day you will research a trip to Disney World for a family of four, write an article about local restaurants in your area, host an onsite table to promote Circles, do a virtual presentation on the concierge service for a team of 20, connect with an onsite lead for an upcoming program and finish your day with finding fun events for associates to do that evening!
This is a full-time, 100% on-site position with a schedule of Monday through Friday from 8:30am to 5:00pm. Compensation for role starts at $22.00 per hour.
Who you are:
Exceptional written and verbal communication skills
Confident and outgoing
Building meaningful relationships comes naturally to you.
Comfortable with computers and technology
Excellent listening and conversational skills
Strong attention to detail and the ability to follow processes 100% of the time.
Professional communicator
Tech savvy
Engaging
Manage and prioritize multiple tasks daily.
Ability to meet/exceed productivity and quality standards.
Excellent written and oral communication skills.
Knowledge of Microsoft Office Suite (Word, Outlook, Excel, Teams), Internet searching, and typing
Strong verbal and written communication and organizational skills
Ability to adhere to schedule.
Active listening
Desire for continuous learning and improvement
Flexibility to adapt to changing tasks/priorities.
Education/ Certification:
2 years of customer service experience; prior front desk, concierge, or other hospitality experience preferred.
High school diploma or GED required.
Proven ability to provide quality service in a fast-paced environment.
Must have reliable transportation.
Perform other miscellaneous duties as assigned.
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Circles delivers corporate concierge and hospitality management services designed to enrich workplaces and help people and organizations flourish. The core offering combines digital concierge tools with a dedicated Community Manager who drives engagement through technology, events, external partnerships, and on-site amenities, creating a connected and supportive work environment whether employees are in-office or remote. The service operates by blending personalized support with seamless service delivery across the workplace, guided by a data feedback loop that captures trends and employee input to continuously improve experiences. A key differentiator is the hands-on Community Manager role plus a visible brand ambassador for client companies, supported by a structured hospitality program that ensures consistent service delivery. Circles’ goal is to help businesses attract and retain top talent by enhancing workplace efficiency, employee engagement, and overall productivity.
Explore more opportunities at Circles