Tender Reviewer

TouchstoneFMS celebrates successful go-live of Welcome Break's Finance system upgrade to Infor SunSystems Cloud and Proactis P2P. TouchstoneFMS is proud to announce the successful go-live of Welcome Break's upgraded finance system, Infor SunSystems Cloud, along with the implementation of Proactis, a complete procure-to-pay (P2P) solution. Welcome Break, one of the UK's leading motorway service operators, has taken a significant step forward in its digital transformation journey, enhancing efficiency, increasing flexibility, and creating a scalable foundation for future growth. Building on the recently renewed strategic partnership between TouchstoneFMS and Proactis, this successful implementation at Welcome Break demonstrates the strength of combining Infor SunSystems Cloud with Proactis' market-leading procure-to-pay technology. Through native integration, organisations benefit from a unified, end-to-endplatform that connects procurement directly to core financial systems, delivering real- time data flow, process automation, and actionable insights. This collaboration ensures finance and procurement teams can take full control of spend across the purchasing lifecycle, driving efficiency, visibility, and smarter decision-making. The project, delivered in close collaboration between Welcome Break's Finance and IT teams, TouchstoneFMS, Infor, and Proactis, achieved: * Smooth transition with minimal disruption to operation * Full engagement and adoption across finance users * Complete migration of data with secure archiving * Implementation of a new Chart of Accounts and reference data, providing enhanced flexibility for future expansion Rekha Mistry, Finance Systems & Information Manager at Welcome Break, commented: "We are delighted with the progress and achievements seen last week. This upgrade represents a major step forward for our finance function, and we are grateful to TouchstoneFMS, Infor, and Proactis for their expertise and partnership in making this possible." Syed Bokhari, Account Manager at TouchstoneFMS added: "Always Finance is thrilled to have supported Welcome Break in this transformation. The successful go-live demonstrates the power of collaboration and the value of modern, cloud-based finance solutions in enabling businesses to grow with confidence." Amy Hall, UK&I Head of Partnerships at Proactis, said:"This project is a standout example of what can be achieved when industry-leading solutions and committed partners come together. Integrating Proactis with InforSunSystems Cloud has equipped Welcome Break with a powerful, scalable platform that strengthens spend control, unlocks deeper insight, and positions the business for sustained success. We're delighted to have played a defining role in this transformation." Charlotta Bergenstjerna, Partner Manager at Infor SunSystems, added: "Infor is proud to have played a role in Welcome Break's transformation. Infor SunSystems Cloud provides the flexibility and scalability needed for organisations to adapt quickly, and this project is a great example of how collaboration delivers real business outcomes." Looking ahead, Welcome Break is well-positioned to continue its journey of innovation and improvement, with 2026 set to be a year of further progress.

Betfred unlocks a 47% AP efficiency improvement with AI powered by Proactis. By Neil Trim on April 2, 2026 Betfred, the trusted and respected global brand in the betting and gaming industry, has achieved a 47% improvement in Accounts Payable (AP) efficiency by adopting the AI Accelerator enhancement for the Proactis Invoice Capture solution. The result follows a successful two-week trial that demonstrated substantial performance gains and reaffirmed Betfred's commitment to continuous improvement through innovation. A long-standing Proactis customer of more than 13 years, Betfred initially implemented the Proactis Purchase-to-Pay (P2P) solution to bring control, compliance, and automation to its procurement processes, seamlessly integrating it with Unit4 Financials by Coda. The success of that deployment led to the adoption of Proactis Invoice Capture to manage over 40,000 invoices per year, reducing manual processing and enhancing supplier efficiency. Proactis took an Initiative-driven approach in engaging Betfred about unlocking additional value through AI, introducing the latest AI Accelerator technology to optimise data accuracy and processing speed. The two-week trial showcased a significant uplift in performance, underscoring the tangible benefits of continuous innovation for longstanding customers. "Proactis proactively approached us about the new AI capabilities for Invoice Capture," said June Manock, Head of Control at Betfred. "We were delighted by the leap in performance evidenced by the trial, and this, alongside the benefits we continue to realise with Purchase-to-Pay and Invoice Capture, integrated with our Unit4 Financials by Coda solution, ensures we continue to realise the benefits of our long-term partnership." Ilija Ugrinic, Director of Product Strategy and Innovation at Proactis added "Betfred's adoption further reinforces our commitment to driving continuous performance improvement through innovation, best practice, and intelligent automation." Proactis is a leading Source-to-Pay software solution provider for service-led industries. With nearly 30 years of experience and a strong mid-market focus, its end-to-end modular platform enables customers to control spend, drive process efficiencies and manage supply-chain risk through digitisation and automation. Through innovation, insight and partnerships with organisations such as Unit4 and MRI Software, Proactis empowers organisations to deliver measurable value across finance and procurement. Please follow and like us: Views: 180