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Covenant Case Management Services

IDD and TBI case management services

Direct Support Professional

Residential & Direct SupportConfirmed live in the last 24 hours
Part-timeConcord, NC, USA$15 - $18 /hrIn-person

About the Job

Requirements

  • Direct experience supporting individuals with Autism, sensory processing needs, or high behavioral support needs is strongly preferred.
  • Strong crisis intervention and de-escalation skills are required.
  • A high school diploma or GED is required.
  • A valid driver's license, reliable transportation, and active auto insurance are required.
  • The ability to pass a background check is required.
  • Patience, a calm presence under pressure, physical stamina, and a heart-centered approach to care are required.

Responsibilities

  • Provide structured one-on-one support and companionship during weekday evening hours.
  • Support deep sensory needs through engaging sensory activities, heavy work routines, and calming strategies.
  • Assist with evening hygiene routines, including bathing and brushing teeth, using creative, patient, and sensory-friendly approaches to work through task refusal.
  • Proactively recognize triggers to maintain a safe environment and safely manage occasional behaviors such as property damage or self-injury using positive redirection and calm de-escalation techniques.
  • Maintain clear communication and complete accurate daily documentation.

Desired Qualifications

  • Formal crisis intervention training such as NCI or Safety-Care is a major plus.

About the Company

Covenant Case Management Services

IDD and TBI case management services

Covenant Case Management Services (CCMS) provides case management and direct support for people with Intellectual and Developmental Disabilities (IDD) and Traumatic Brain Injuries (TBI) across 56 counties in North Carolina. It coordinates Innovations Waiver and 1915(i) services through Medicaid Tailored Plans in partnership with LME/MCOs, and develops Individual Support Plans that connect clients to housing, employment, day programs, and healthcare. The organization offers direct services such as Community Living and Supports, Residential and Supported Living, Dream Center Day Program, community networking, respite care, and supported employment, along with specialized consultative supports. Its goal is to help clients and families navigate services, establish stable community-based supports, and improve access to housing and employment opportunities.

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