About the Role WITHIN is looking for an Email Designer to join our Lifecycle team. In this role, you’ll create compelling, on-brand email experiences that help our clients engage customers and drive measurable business results.

You’ll be responsible for translating campaign strategies, creative briefs, and brand guidelines into polished email designs across a variety of lifecycle touchpoints—from promotional campaigns and product launches to automated journeys and retention programs.

The ideal candidate combines strong visual design fundamentals with an understanding of how people engage with content in the inbox. You’re comfortable working across multiple brands, collaborating with strategists, copywriters, and developers, and designing within the unique constraints and best practices of email.

What You'll Do

Design engaging, high-quality email creative for a portfolio of client brands
Translate creative briefs, campaign strategies, and brand guidelines into effective email designs
Create designs for promotional campaigns, product launches, newsletters, triggered communications, and automated lifecycle journeys
Develop reusable email templates and modular design systems that allow teams to create campaigns efficiently and consistently
Design with a mobile-first and responsive mindset, considering how layouts and content will adapt across devices
Apply email design best practices around hierarchy, readability, accessibility, CTA placement, and conversion
Partner closely with copywriters, Lifecycle strategists, account teams, and Email/CRM developers to bring campaigns from concept through execution
Prepare and organize design files and assets for efficient developer handoff
Incorporate client and internal feedback while maintaining brand consistency and design quality
Manage multiple projects and deadlines across different clients and campaigns
Stay current on email, CRM, e-commerce, and digital design trends and bring new ideas to the team
Use performance insights and campaign learnings to continuously improve creative approaches

What We're Looking For

2+ years of professional digital design experience, ideally with experience designing email, CRM, lifecycle, or e-commerce marketing creative
A strong portfolio demonstrating digital design work and strong visual design fundamentals
Proficiency in Figma and Adobe Creative Suite, including Photoshop and Illustrator
Strong understanding of typography, layout, hierarchy, color, imagery, and brand consistency
Experience designing responsive, mobile-first digital experiences
Understanding of email-specific design considerations and limitations
Ability to work within established brand guidelines while finding opportunities to elevate the creative
Strong attention to detail and ability to deliver polished work in a fast-paced environment
Ability to manage multiple projects, priorities, and deadlines simultaneously
Strong communication and collaboration skills
Comfortable receiving, interpreting, and incorporating creative feedback

Nice to Have

Experience designing lifecycle marketing programs or automated customer journeys
Experience working with DTC, e-commerce, or consumer brands
Familiarity with platforms such as Klaviyo, Braze, Salesforce Marketing Cloud, or Attentive
Familiarity with email QA and testing tools such as Litmus or Email on Acid
Basic understanding of HTML/CSS and how email designs are translated into responsive builds
Experience creating or maintaining modular email design systems
Experience using performance data, A/B testing results, or customer insights to inform creative decisions
Experience working in an agency or other fast-paced, multi-client environment

Our interview process includes, but is not limited to the following:

Excel, Typing Test and English Test

We offer a competitive salary and benefits based on ability level, including:

Base salary DOE
Unlimited vacation policy
Monthly phone/internet and food stipend
Health insurance coverage
Professional Development Program
This is a fully in-office role. Candidates must be available to work on-site five days a week. (Based in Bogota)

About WITHIN

WITHIN is the world's first Performance Branding company, partnering with some of the biggest brands in the world to drive business growth through innovative marketing strategies. Our integrated operating model collapses the traditional marketing silos between creative and media, performance and brand, and across media channels. With a full suite of offerings including media, creative, SEO, Lifecycle, Retail Media, Affiliate and Influencer, we’re able to work with our brand partners in an integrated fashion, allowing us to align marketing strategies back to core business objectives. Client teams at WITHIN are trained on how to always act as a trusted business partner, acting as a fiduciary to client needs above our own.

Teams at WITHIN have the ability to work with iconic brands such as The North Face, Timberland, Ben and Jerry's and Jose Cuervo. Everyone at WITHIN wants to grow and be challenged. It’s a collaborative place made up of small, closely knit and versatile teams that are fast and adaptive to solve problems and build systems.

Check out some of our work!

We weave AI into everything we do, using the latest tech across all teams to innovate, work smarter, and make better decisions. Whether it’s in creative, operations, or anything else, AI helps us level up and do things at a whole new scale. We expect our people to use AI in their daily work, fully embracing it as a critical tool to help us succeed.

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Locations

New York City: 43-01 22nd St, Suite 602, Queens, NY 11101, United States
Bogotá: Carrera 14A # 101-47. Bogotá, Distrito Capital de Bogotá 110111, Colombia
Mexico City: Av. Insurgentes Sur 1082, Piso (Floor) 2, Oficina 2008, Ciudad de México, CDMX 03100, México

AI-Assisted Screening Notice

As part of our initial application review process, we may use an AI-assisted tool to help compare skills and job titles from your resume with the requirements of the role. This tool evaluates information based on contextual relevance and is used only to support our manual review process. It is not used to make hiring decisions.

If you are a resident of New York City and would like to request an alternative evaluation process or a reasonable accommodation, please contact us at 315-533-2388.

About the company

Within is a performance branding agency that blends brand-building with performance marketing to improve clients’ business outcomes. It creates unified marketing strategies that cover the entire customer journey, from awareness to purchase, and deliberately collapses the traditional marketing funnel to optimize media investments and deliver measurable financial results. Working with a diverse roster of established brands, it acts as an extension of clients’ marketing teams, forming strategic partnerships to drive continuous optimization and scalable growth. Its main goal is to maximize marketing ROI and deliver long-term value by aligning brand and performance across channels and touchpoints.

Company Size

201-500

Company Stage

Seed

Total Funding

$150K

Headquarters

New York City, New York

Founded

2015

Get referred to WITHIN

See people who can refer or advise you

Simplify's Take

What believers are saying

Foot Locker, Orveon Global, and Movado validate WITHIN's enterprise client acquisition.
2026 WITHIN interviews emphasize AI-enabled personalization, matching buyer demand for measurable efficiency.
WITHIN's recurring content and executive interviews signal stronger thought leadership and client retention.

What critics are saying

Foot Locker's 2024 win ties revenue concentration to a retailer facing margin pressure.
Indie agency status leaves WITHIN exposed to Dentsu and Omnicom in future pitches.
If client growth stalls, performance branding gets commoditized and pricing power erodes quickly.

What makes WITHIN unique

WITHIN won Foot Locker's North America media account after a competitive RFP in 2024.
Joe Yakuel's integrated operating model unifies digital media planning, buying, reporting, and optimization.
WITHIN markets itself as performance branding, collapsing brand and performance into one agency.

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Benefits

Health Insurance
Unlimited Paid Time Off
Phone/Internet Stipend
401(k) Company Match
Hybrid Work Options
Professional Development Program
Company Social Events

Company News

Trade Show News

Oct 7th, 2026

Claire's Selects WITHIN to Lead Paid Media and SEO.

Claire's Selects WITHIN to Lead Paid Media and SEO. NEW YORK-(BUSINESS WIRE)-WITHIN, an integrated media and creative agency, today announced a new partnership with Claire's, the iconic fashion brand and piercing destination. WITHIN will lead Claire's paid media and SEO strategy as part of the brand's new chapter centered on modern girlhood and Gen Alpha. "Claire's is one of those rare brands that has stayed relevant across generations, and we're excited to partner with their team as they continue this next stage of growth." Share Claire's selected WITHIN to connect media strategy, customer behavior, and measurement across digital and in-store channels. The partnership comes as Claire's looks to build a more connected digital-to-physical customer journey around piercing, its most iconic experience. As part of the broader evolution for Gen Alpha, Claire's recently upgraded its piercing experience, which is now rolling out nationwide featuring new clinical standards, enhanced training, an elevated environment and a refreshed visual identity. WITHIN's strategy will support that transformation while building distinct paths for customers who plan a piercing in advance, as well as those who decide once they are in the store. WITHIN's full-funnel, LTV-driven approach will allow Claire's to capture demand across the journey and measure the long-term value of each customer. "Claire's is one of those rare brands that has stayed relevant across generations, and we're excited to partner with their team as they continue this next stage of growth," said Joe Yakuel, CEO and Founder of WITHIN. "Our approach is about designing distinct strategies for how different customers actually make decisions, then measuring what that's worth over the long term rather than just what it costs to acquire. That's the discipline we bring to every partner, and we're proud to bring it to Claire's." To schedule a piercing appointment and explore the latest trends, visit claires.com to find a store near you. About WITHIN: WITHIN is an integrated media and creative agency behind some of the world's most ambitious consumer brands, including The North Face, Ben & Jerry's, Foot Locker, Movado Group, and Claire's. Business Wire, Inc. bring together media, creative, measurement, and AI systems to help brands build marketing that resonates with consumers and delivers measurable business results. For more information, visit within.co. About Claire's: Claire's is a fashion brand with a mission to become an inspiring playground for modern girlhood. With more than 60 years of cultural relevance and over 131 million people pierced to-date, Claire's is the leading destination for first piercings and the core memories unlocked with these experiences. Today, the brand connects with Claire's girls through trending products, immersive in-store experiences and a strong point of view on what's next - creating a space where individuality shines and memories are made. For more information and to find a store near you, visit claires.com.

First Page Sage

Aug 7th, 2025

Executive Interview Series: Q&A with Joe Yakuel on Building Brands Through SEO and Performance Branding

Known as a leading digital marketing agency for retail and consumer brands, WITHIN has partnered with companies like Foot Locker, The North Face and Timberland to rethink how they grow by uniting brand storytelling with performance marketing.

Business Wire

Mar 13th, 2024

Performance Branding Firm Within Named As Media Agency Of Record For Foot Locker, Inc. North America

NEW YORK--(BUSINESS WIRE)--WITHIN, the world’s only Performance Branding firm, announced today that it has taken on the role as the North American media agency of record for Foot Locker, Inc., a leading omni-channel footwear and apparel retailer that unlocks the “inner sneakerhead" in all of us. This exciting partnership follows the earlier unveiling of Foot Locker’s groundbreaking “Lace Up” plan, announced in March 2023 to strategically invigorate growth across the diverse portfolio of brands under Foot Locker, Inc. The plan focuses on four key imperatives: expanding sneaker culture; powering up the Foot Locker, Inc. portfolio; deepening relationships with Foot Locker, Inc. customers across all brands; and delivering a best-in-class omni experience. “Following a competitive RFP process, we’re excited to award the North American media business to WITHIN,” said Katarina Brown, Vice President of Digital Marketing Media at Foot Locker

WITHIN

Email Designer

About the job