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Gopuff

Direct-to-consumer delivery of convenience items

Store Associate

Retail SalesConfirmed live in the last 24 hours
Full-timeLouisville, KY, USANo salary listedIn-person

About the Job

Requirements

  • Applicants must be at least 21 years old.
  • Ability to work a flexible schedule as business requires, including nights, weekends, and holidays.
  • One year of experience as a store associate or customer service representative.
  • Prior experience in a team environment requiring professional communication skills.
  • Interpersonal skills necessary to establish customer and team relationships.
  • Ability to perform the role with a positive and engaging attitude.
  • High school diploma or equivalent.
  • Ability to stand and move safely and efficiently in an assigned location frequently.
  • Ability to carry or lift items weighing up to 50 pounds.
  • Ability to handle objects, products, and equipment safely.
  • Ability to bend and kneel.

Responsibilities

  • Greet customers, establish rapport, and inform them about BRS products and services.
  • Know BRS products and provide customers with recommendations.
  • Drive sales in all departments.
  • Replenish and maintain inventory.
  • Perform cashier functions and follow minor policy when completing customer transactions.
  • Operate scanners, cash registers, and other electronic equipment.
  • Follow age-verification policies; accept cash, checks, and credit-card payments; ensure prices and quantities are accurate; provide receipts; and process refunds and exchanges.
  • Balance the register drawer and bag or box purchases for safe transport.
  • Follow BRS procedures for coupons and gift cards.
  • Maintain store safety standards and cleanliness in the sales floor, stock room, lockers, and bathrooms.
  • Assist with promotions and setup of BRS events.
  • Follow BRS vehicle policies and procedures and maintain safety standards for deliveries.
  • Deliver items to customers according to driving routes and time schedules.
  • Inform the manager of vehicle operating-condition problems.

About the Company

Gopuff

Direct-to-consumer delivery of convenience items

GoPuff is a digital delivery service that brings a wide range of everyday items directly to customers’ doors, including convenience items, snacks, beverages, and even alcohol. Customers place orders through the GoPuff app or website, and GoPuff handles inventory and delivery through its own network, charging for the items plus a delivery fee. Revenue comes from product sales and delivery charges, with occasional discounts and promotions to attract shoppers. Unlike many rivals, GoPuff emphasizes rapid, door-to-door delivery across a broad product lineup, relying on its own stock and logistics to speed up service. The company aims to make it fast and easy for people to get daily essentials without leaving home.

Company size
1,001-5,000
Company stage
Late Stage VC
Total funding
$5.2B
Headquarters
Philadelphia, PA
Founded
2013

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