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Ulta Beauty

All-in-one beauty retailer with salons

Distribution Center Operations Manager

Warehouse & FulfillmentConfirmed live in the last 24 hours
Full-timeChambersburg, PA, USANo salary listed

About the Job

Requirements

  • Demonstrated knowledge of distribution and E-Commerce operations in a retail environment.
  • Ability to lead cross-functional teams with diverse goals and responsibilities.
  • Demonstrated skill in driving initiatives related to teams, projects and quality.
  • Analytical and organizational skills, including troubleshooting, prioritizing and multitasking.
  • Ability to quickly learn business processes outside one's area of expertise.
  • Ability to apply process-improvement initiatives.
  • Computer skills, specifically Microsoft Office and WMS applications.
  • Ability to work rotational 24/7 on-call coverage and a flexible full-time schedule, including days, evenings, weekends and holidays.
  • Ability to travel, including overnight stays.
  • Ability to stand or sit for long periods and work in distribution center conditions that may include loud noises, variable temperatures, dust, and strong scents related to cosmetics or fragrance.
  • Ability to visit stores to understand the store experience and collaborate with field partners.

Responsibilities

  • Lead cross-functional teams of non-exempt associates to improve processes, achieve financial and operational excellence, and support retail, operational, service-related, and E-Commerce functions.
  • Manage and implement operational upgrades while optimizing people, processes, and performance to achieve service excellence.
  • Champion and model the company's mission, vision, and values.
  • Influence accountability for planning, executing, and achieving objectives aligned with company growth and profit strategy.
  • Identify patterns and anticipate business needs that drive performance.
  • Deliver efficient and effective solutions within time, cost, and scope constraints.
  • Identify strategic trade-offs among store labor, inventory availability, and upstream expenses.
  • Measure process-change effects and quantify their impact accurately.
  • Collaborate cross-functionally to launch initiatives and track and analyze performance.
  • Raise awareness across the enterprise of process-change impacts.
  • Facilitate proactive change management for all organizational levels affected by project rollouts.
  • Influence stakeholders to achieve results autonomously.
  • Determine efficient operation sequences and workflows, and recommend methods to maximize asset and people utilization.
  • Recommend methods to improve associate efficiency and reduce wasted time and effort, including restructuring job duties, reorganizing workflows, and job setup.
  • Participate in training and testing new systems and processes as part of implementation plans.
  • Lead and execute best practices that promote associate engagement and enablement.
  • Partner with leadership to build culture action plans aligned with people strategies and business initiatives.
  • Identify ways to build and implement talent capabilities at all levels and identify training and development opportunities.
  • Plan and drive operational non-exempt staffing needs.
  • Lead building-wide performance-management plans in partnership with the leadership team.
  • Participate in talent calibration, culture-survey action planning, goal setting and rollout, performance-review consultation, and individual development plan creation and execution.

Desired Qualifications

  • A bachelor's degree is preferred but not required.

About the Company

Ulta Beauty

All-in-one beauty retailer with salons

Ulta Beauty operates a nationwide beauty retailer that combines a broad range of products—from affordable drugstore brands to high-end prestige labels—under one roof, plus in-store salon services. Its products are sold in physical stores and online, often via a loyalty program and partnerships like shop-in-shop concepts with Target. The model works by offering both mass-market and luxury beauty items in a single shopping trip, along with beauty services and digital channels that connect in-store and online experiences. The company differentiates itself from competitors by hosting a single destination for the full beauty spectrum, leveraging a large loyalty ecosystem, and integrating service offerings and strategic partnerships to reach more customers. Ulta’s goal is to maintain leadership as the primary one-stop beauty retailer, evolving its blend of physical and digital shopping to meet changing consumer needs.

Company size
10,001+
Company stage
IPO
Headquarters
Bolingbrook, IL
Founded
1990

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