X

Xsolla

Global payment solutions for video games

Integration Manager

Full-TimeUpdated on 10/15/2026
No salary listed
Mid
Bachelor's
Tokyo, Japan
HybridHybrid or fully remote work may be available depending on the situation.
Solution EngineeringImplementation & Technical Account Management

About the job

Requirements
  • A bachelor's degree or equivalent experience in a related field is required.
  • At least three years of experience in technical integration, solutions engineering, or a client-facing technical role is required.
  • The candidate must be able to lead client meetings and presentations independently; this is not a support-only or backend role.
  • Working knowledge of REST APIs, JSON, and webhooks is required, including the ability to read API documentation, interpret payloads, and troubleshoot integration failures independently.
  • The candidate must be comfortable using Postman or an equivalent tool to test and debug API calls.
  • Near-native fluency in both Japanese and English, written and verbal, is required; the candidate must be able to lead client presentations and meetings and write professional business emails in either language without support. Daily cross-team communication is in English.
  • Customer service or client relationship experience is required.
  • The candidate must be comfortable working with high autonomy, shifting priorities, and a significant workload.
  • Strong attention to detail and time management are required.
Responsibilities
  • Lead and independently run client meetings, calls, and technical demonstrations without needing a Business Development or Customer Success lead to carry the conversation.
  • Act as the primary technical point of contact during pre-sales and onboarding, scope integration requirements, and set realistic expectations.
  • Present technical concepts clearly to technical and non-technical stakeholders, including engineers, producers, and executives.
  • Guide partners through API integration, including authentication, request and response structures, JSON payloads, and webhook configuration and delivery.
  • Diagnose issues using data dumps, technical logs, and API traces, and distinguish integration errors from platform bugs.
  • Write and interpret basic scripts or API calls, such as through Postman or curl, to reproduce and isolate client-reported issues.
  • Document issues clearly and completely enough for Engineering to act without further clarification.
  • Resolve issues directly when appropriate or escalate them to Engineering, Product, or Support, managing the handoff effectively.
  • Serve as the communication hub between clients, Business Development, Customer Success, and Development teams, ensuring technical and commercial priorities are communicated accurately.
  • Provide organized status updates to internal stakeholders and clients throughout the integration lifecycle.
  • Maintain accurate documentation in Jira, Confluence, and related tools.
Desired Qualifications
  • Prior experience in the gaming industry, payments, or fintech is preferred.
  • Experience with Confluence, Jira, and G Suite is preferred.
  • Prior experience at a foreign or international company, or working across time zones with global teams, is preferred.
  • A genuine interest in games as a player and in the gaming industry is preferred.

About the company

X

Xsolla

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cbWebsite

Xsolla provides payments and monetization tools for video game developers and publishers. It processes payments, detects fraud, and offers gamified monetization options that can be integrated into games across many currencies and languages. Its global reach (200+ countries, 130+ currencies, 20+ languages) and game-focused tools with a single integration point set it apart from broader payment providers. Its goal is to help developers earn revenue while removing barriers to access and keeping players engaged and secure.

Company Size

501-1,000

Company Stage

N/A

Total Funding

$73M

Headquarters

Los Angeles, California

Founded

2005

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Simplify Jobs

Simplify's Take

What believers are saying

  • Omdia said September 23, 2026 that mobile developers are accelerating direct-to-consumer adoption.
  • Xsolla added 15+ local payment methods on August 17, 2026 across APAC, EMEA, and America.
  • Sept. 17, 2026 partnership with Global Esports Federation expands Xsolla across 180 member federations.

What critics are saying

  • Omdia named Xsolla, Appcharge, Coda, FastSpring, and Tebex closely matched leaders on September 23, 2026.
  • BBB lists 155 complaints in three years, signaling recurring user-service friction.
  • Apple, Google, and payment networks can tighten rules and crush direct-to-consumer economics.

What makes Xsolla unique

  • Xsolla combines merchant-of-record, payments, login, and storefront tools across 200+ geographies.
  • Its August 2026 AI Toolkit and CLI turn Xsolla APIs into guided integrations.
  • Xsolla serves only games, aligning commerce tooling tightly with studios' monetization workflows.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Unlimited Paid Time Off
  • Professional Development Budget

Company News

Medianet
Oct 16th, 2026
Xsolla and Game8.co turn game guides into storefronts, connecting players and publishers to the global market.

Xsolla and Game8.co turn game guides into storefronts, connecting players and publishers to the global market. 3 mins read Web Shop Links Inside Game8.Co, The English-Language Edition Of Game8, Japan's Largest Game-Strategy Wiki, Brings Direct-To-Consumer Purchasing To The Moment Of Player Intent And Opens A Bridge For Publishers LOS ANGELES-BUSINESS WIRE- Xsolla, a global commerce company, today announced a partnership with Game8.co, Japan's largest video game strategy wiki, that places Xsolla-powered web shop links directly in Game8.co's guides. Players reading a walkthrough can go straight to a publisher's direct-to-consumer storefront when they decide to spend, and Game8.co receives a share of the revenue its guides generate. Graphic: Xsolla The guide page is where many players make that decision. Someone reading a boss strategy or a character tier list has already committed hours to the video game, yet the path from that page to a purchase is rarely built for them. Links lead to unfamiliar checkouts, in the wrong currency, with payment methods they don't use. A video game's most engaged audience is too often sent away at its most valuable moment. With Xsolla and Game8.co, the guide becomes the storefront: * The audience: Game8.co draws roughly 100 million monthly pageviews and about 14 million monthly unique users, with live walkthroughs for more than 130 titles updated daily. * The infrastructure: Xsolla has spent more than 21 years building the commerce infrastructure behind the video games industry and is trusted by more than 70% of the top 100 highest-grossing video games. As merchant of record across 200+ geographies, Xsolla handles payments, tax, and compliance, so Game8.co can stay focused on content and audience. * The bridge: More than 40 publishers already work with Xsolla and are covered on Game8.co. The partnership connects them to players through guides those players already trust, across Game8.co's global-language properties. Japanese publishers have world-class content but often no direct-to-consumer presence outside their home market. Game8.co's coverage and Xsolla's web shop infrastructure give those titles a path to players worldwide, in local currencies and with preferred payment methods, while the publisher keeps the direct relationship with the player. The partnership begins with a six-month pilot focused on titles on Game8.co, selected jointly from publishers that work with both companies. "Guides are where players decide a video game is worth their time, and until now, that decision and the purchase have lived in different places," said Eric Lee, Head of Partnerships, APAC at Xsolla. "With Game8.co, we're moving the storefront to where players already are, in their language and currency, while the direct relationship and the margin stay with the publisher." "Our readers come to Game8 for the best possible guidance on the games they love," said Shunsuke Sawamura, President and CEO of Game8 Inc. "This partnership extends that service to the moment they want to play more, and gives publishers a direct, trusted way to reach them." About Game8.co Its website for game walkthroughs officially launched in 2019, and is currently viewed by people all over the world. Medianet is always striving to improve the quality of its guides and offer comprehensive game information, keeping a tight user-first policy in mind! About Xsolla Xsolla is a global commerce company that builds and provides all the things developers need to launch, grow, and monetize video games. Headquartered in Los Angeles, California, the company supports studios of every size, from indie to AAA, with solutions across direct-to-consumer commerce, intelligent payments, entertainment-based IP, and player engagement products. Xsolla helps developers fund, distribute, market, and monetize their games at scale. Trusted by more than 70% of the top 100 highest-grossing games, Xsolla operates as the merchant of record across 200+ geographies with access to 1,000+ local payment methods worldwide. Grounded in a deep belief in the future of video games, Xsolla is resolute in bringing opportunities together and unlocking growth for creators everywhere. Contact details: Media Contact Derrick Stembridge Vice President of Global Public Relations, Xsolla [email protected] Media Outreach made fast, easy, simple. Feature your press release on Medianet's News Hub every time you distribute with Medianet. Pay per release or save with a subscription.

MBN Media
Oct 14th, 2026
Xsolla Partners With GameJamPlus to Support Emerging Studios Throughout 2026-2027

Xsolla Partners With GameJamPlus to Support Emerging Studios Throughout 2026-2027 [#item_full_content]

AZERTAC
Oct 12th, 2026
Baku Engineering University and Xsolla Baku sign mou.

Baku Engineering University and Xsolla Baku sign mou. Baku, October 12, AZERTAC Baku Engineering University (BEU) and Xsolla Baku LLC have signed a memorandum of understanding (MoU) on cooperation. At the signing ceremony, BEU Rector Yagub Piriyev emphasized that training highly qualified personnel in information technology is one of the main priorities of modern higher education. He also spoke about the targeted efforts the university has undertaken in this area over the past three years. According to him, the acceleration of digital transformation requires IT specialists to have not only theoretical knowledge but also skills in programming, project development, applying technological solutions and teamwork. In this regard, cooperation between the university and industry representatives is important for strengthening the practical orientation of teaching and improving students' professional training. The rector noted that adapting the teaching process at BEU to modern technological innovations and labor market requirements, as well as expanding opportunities for students to apply their knowledge in real projects, are among the university's priorities. He also highlighted that the dual-degree programmes implemented at the university create broad opportunities for students to gain international educational experience and develop into competitive specialists. Yagub Piriyev expressed confidence that the partnership with Xsolla Baku would make an important contribution to developing the practical skills of students studying IT disciplines, expanding project-oriented teaching opportunities and helping them gain experience in developing innovative solutions. Fuad Karimov, Regional Managing Director of Xsolla Baku LLC, outlined the company's activities and prospects for future cooperation. He said that Xsolla, an international company in the gaming industry, specializes in video games and gaming technologies. He emphasized that the company contributes to the development of the local technology ecosystem, supports teams developing software and digital products, as well as startups, and helps young people enhance their knowledge and skills in this field. The managing director noted that BEU graduates also work at Xsolla Baku and stand out for their high professionalism. He said that expanding cooperation with the university would enable students to gain practical experience in modern technologies and better prepare for their future careers. The meeting also addressed the importance of organizing master classes for students, which would enable industry specialists to share their experience with young people and familiarize them with current technological trends and innovations in the gaming industry. The parties then signed the memorandum of understanding. The document provides for cooperation in areas such as developing young people's potential in technology, supporting BEU students in gaining practical knowledge and experience in creating relevant products, and informing students about international events and programmes organized or supported by Xsolla Baku. Follow us on social network

MBN Media
Oct 8th, 2026
Xsolla Introduces New Redemption Options for Citi ThankYou(R) Points

Xsolla Introduces New Redemption Options for Citi ThankYou(R) Points [#item_full_content]

Light Reading
Sep 23rd, 2026
Mobile game developers accelerate D2C adoption - Omdia.

Mobile game developers accelerate D2C adoption - Omdia. Xsolla, Appcharge, Coda, FastSpring, and Tebex lead a closely contested market. #pressrelease September 23, 2026 Mobile game developers are accelerating their adoption of direct to consumer (D2C) platforms following a series of favorable regulatory changes that allow them to sell in-game items, virtual currency and other content directly to consumers without an intermediary. New Omdia research finds that this shift is creating new opportunities for specialist D2C platforms, with five vendors leading a closely contested market. By selling directly to players, developers can improve profit margins and build stronger relationships. The Omdia Market Radar: D2C Platforms for Mobile Games - 2026 evaluates leading D2C platforms, including in terms of their merchant of record (MoR) services, payments coverage, customizable storefront options, deep analytics, and engagement tooling. The Market Radar identifies Xsolla, Appcharge, Coda, FastSpring, and Tebex as market leaders, offering strong capabilities across a range of D2C functions. However, the gap between these providers and their challengers remains narrow, with Aghanim and Neon also offering robust services. As platforms rapidly add new tooling, providers will need to continue evolving their D2C offerings. Want more Light Reading stories in your Google search results? Join 62,000+ members. Yes it's completely free.