Senior Strategic Program Specialist

GoodRx is the trusted platform for prescription access and affordability. The company helps consumers navigate care, cost, and fulfillment so they can start and stay on treatment, while enabling partners to deliver self-pay pricing, affordability programs, and pharmacy access at scale. With a trusted brand, nationwide pharmacy network, and more than 280 million site visits annually, GoodRx reaches consumers at the moments when cost and access are shaping healthcare decisions. Since 2011, GoodRx has helped Americans save over $100 billion on medications.

About this Role:

GoodRx is the leading consumer health platform and a trusted source of access affordability solutions for prescription drugs. Our Pharma Direct team partners with pharmaceutical companies to design and deliver innovative programs that reduce friction, and improve affordability and adherence.

We are seeking a Sr. Strategic Program Specialist to join our Commercial Go-To-Market Team. This role will lead in the launching and execution of complex, digitally enabled access programs that make a meaningful impact on patients' lives nationwide. The ideal candidate brings deep experience managing pharmaceutical access and support programs, with a proven track record of delivering results through cross-functional collaboration and innovation.

The Sr. Strategic Program Specialist will coordinate key tasks & deliverables, track program milestones, and work with cross-functional teams to ensure timely and accurate delivery of program components. This is an ideal opportunity for someone with program management experience, who is detail-oriented, organized, and motivated by improving healthcare access at scale.

Your Impact:

You will manage and lead programs with strategic impact, help support the successful implementation of partner programs by coordinating activities across multiple teams, assisting with timelines and reporting, and helping ensure that our solutions reach the patients who need them.

What You’ll Do:

• Lead the planning and execution of access programs and other complex cross functional activities

• Collaborate and build strong relationships with senior internal and external stakeholders including, Product, Marketing, Legal, Analytics, Customer Support, and Client Success to help keep programs on track

• Track key program milestones, deliverables, and dependencies; maintain accurate project documentation and timelines

• Resolve a wide range of program-related issues creatively, adapting established approaches and suggesting variations to meet evolving needs

• Help identify potential risks or delays and escalate issues to the appropriate internal stakeholders

• Assist with the preparation of internal updates, status reports, and cross-functional communications

• Participate in recurring program check-ins and take responsibility for following up on action items

• Collaborate with senior leadership to align on key components of program and ensure cross functional stakeholders and execution team are in lockstep

• Contribute to process improvements and best practices that make program execution more efficient

• Ensure that program activities align with GoodRx's standards for quality, compliance, and user experience

Who You Are:

• Organized and proactive, with a strong attention to detail, with experience working with technical and non-technical teams

• A clear communicator who works well with internal teams and adapts easily to shifting priorities

• Interested in healthcare access, digital health, and pharmaceutical affordability solutions

• Able to manage timelines, track deliverables, and follow up with multiple stakeholders across departments

• Comfortable working in a fast-paced, mission-driven environment and eager to contribute to cross-functional outcomes

Skills & Qualifications:

• 5 years of professional experience, preferably in program development, project management, healthcare operations, or account support within the pharmaceutical or healthcare industry

• Experience problem solver, with demonstrated success in or exposure to patient support and market access programs is a plus

• Experience managing large-scale, cross-functional programs

• Familiarity with project tracking tools (e.g., Asana, Jira, Smartsheet) and communication platforms (e.g., Slack, GSuite)

• Ability to independently and collaboratively drive solutions in dynamic and ambiguous environments.

• Strong interpersonal and communication skills with a track record of influencing at senior levels

• Understanding of patient access or pharmacy workflows

• Strong written and verbal communication skills

• Bachelor’s degree in business, public health, healthcare management, or a related field preferred

We’re committed to growing and empowering a more inclusive community within our company and industry. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has a seat at the table and the tools, resources, and opportunities to excel.

With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. GoodRx is committed to leveling the playing field, and we encourage women, people of color, those in the LGBTQ+ communities, individuals with disabilities, and Veterans to apply for positions even if they don’t necessarily check every box outlined in the job description. Please still get in touch - we’d love to connect and see if you could be good for the role!

GoodRx is committed to providing reasonable accommodations for candidates with disabilities during our recruiting process. If you need any assistance or accommodations due to a disability, please reach out to us at [email protected].

We prioritize candidate safety. Please be aware that all official communication will only be sent from @goodrx.com or @ashbyhq.com addresses.