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Golden Hippo

Direct-to-consumer health, beauty, pet care marketer

General Manager

Business & StrategyConfirmed live in the last 24 hours
Full-timeWoodland Hills, Los Angeles, CA, USA$300k - $350k

About the Job

Requirements

  • A track record of growing scaled brands, ideally from $250 million or more in revenue to $500 million and beyond; experience with supplements and wellness brands is a plus.
  • A career foundation in brand management, marketing or growth, or strategy consulting, followed by commercial and general management experience.
  • Expertise taking direct-to-consumer brands into new channels and understanding the opportunities and pitfalls of omnichannel expansion.
  • A data-driven, high-accountability approach to holding teams and investment dollars accountable to quantitative measures.
  • Financial fluency in EBITDA, lifetime value to customer acquisition cost, product contribution margin, and inventory turns, and the ability to use data to inform major decisions.
  • A clear leadership philosophy and effective operating system, including setting strategy, building and motivating teams, maintaining high standards, and giving employees accountability, autonomy, and growth opportunities; combines big-company discipline with startup agility and urgency.
  • At least 10 years of experience in consumer brands and at least 5 years in roles with P&L ownership.
  • A bachelor's degree.

Responsibilities

  • Take end-to-end P&L accountability for the business, including brand, product, customer, marketing, and commercial strategy.
  • Sharpen brand positioning, brand architecture, and the product portfolio using consumer insight; establish how brand health, including awareness, consideration, trust, and loyalty, is measured and managed alongside the P&L.
  • Protect and grow the core direct-to-consumer and subscription business while building an omnichannel roadmap across Amazon and other marketplaces, retail, and potential sales channels; sequence expansion based on economics and operational rigor so it benefits the business as a whole.
  • Own subscriber retention and lifetime value as core brand levers, and build a consumer insights capability that informs product, messaging, and channel decisions.
  • Manage and grow multiple product categories under one brand, using a portfolio approach to identify investment priorities and future growth opportunities.
  • Strengthen current leaders, identify capability gaps, and recruit talent needed to scale; foster a culture rooted in ownership, performance, and urgency.
  • Maintain deep fluency in financial performance metrics, including customer acquisition cost, lifetime value, contribution margin, channel mix, and EBITDA; balance near-term profitability with investments in long-term brand equity.
  • Operate hands-on and at high urgency, addressing details while maintaining a broader perspective to advance an established brand.
  • Represent the business unit and Golden Hippo Executive Team as a prepared, rigorous, and empathetic executive leader and serve as a consistent example of executive leadership.

Desired Qualifications

  • Experience building a foundation at a scaled consumer packaged goods company and succeeding in a founder-led, startup, or private-equity- or venture-capital-backed business.
  • Experience in vitamins, minerals, and supplements; nutrition; consumer health; personal care; or another adjacent regulated category.
  • Experience running a brand within a multi-brand company, holding company, or incubator.
  • Experience using customer data and research to improve subscription retention and lifetime value.
  • International expansion experience.
  • Experience with healthcare practitioner sales channels.
  • At least 14 years of experience in consumer brands and at least 5 years in roles with P&L ownership.
  • An MBA.

About the Company

Golden Hippo

Direct-to-consumer health, beauty, pet care marketer

Golden Hippo creates and markets health, wellness, beauty, and pet care brands directly to consumers online. Its products are sold via direct-to-consumer platforms, bypassing traditional retail to build closer relationships with customers. The company emphasizes testing new ideas and technologies, flexible work arrangements, and employee growth to continuously improve its offerings. With over 1,400 employees, Golden Hippo operates as an employee-owned business through an Employee Stock Ownership Plan (ESOP), linking staff success to the company’s performance. The main goal is to help people and their pets live healthier, happier lives by offering high-quality products and educational resources, while growing a profitable, customer-focused business.

Company size
51-200
Company stage
Debt Financing
Total funding
$354M
Headquarters
Salt Lake City, UT
Founded
2011

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