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C3.ai

Builds ready-made AI apps for industry and defense

Director – Federal Solutions

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeTysons, VA, USAIn-person

About the Job

Requirements

  • U.S. citizenship is required.
  • An active or inactive U.S. Government Top Secret/SCI security clearance is required.
  • At least 10 years of experience in technical delivery, engineering, or technically focused consulting, including at least 4 years directly leading and developing technical teams.
  • A background in software or data engineering or hands-on technical delivery, with the ability to evaluate enterprise AI and data architectures, reason about data and design tradeoffs, and earn the respect of engineers and mission experts.
  • A bachelor's degree in Computer Science, Software Engineering, Engineering, or a related technical or quantitative discipline is required.
  • A demonstrated track record of delivering complex enterprise software, AI/ML, or data solutions to production; Federal, Defense, or Intelligence Community experience is preferred in the qualification wording.
  • Deep subject-matter expertise in one or more federal mission domains, such as defense, intelligence, aerospace, or logistics/supply chain, sufficient to guide the team and establish credibility with government stakeholders.
  • The ability to hire, coach, and retain high-performing technical talent and manage delivery quality and risk across multiple concurrent engagements.
  • Experience working directly with senior government or enterprise executives, including mission/executive conversations and deep technical reviews.
  • Familiarity with enterprise data environments and modern deployment practices, including cloud data warehouses, APIs, continuous integration/continuous delivery, containerization, cloud-native services, and infrastructure-as-code, sufficient to lead a technical team delivering them.
  • Candidates must be authorized to work in the United States without needing current or future company sponsorship.

Responsibilities

  • Lead and develop the team by hiring, coaching, mentoring, and managing the performance of Federal Solution Leaders; grow their technical depth, mission fluency, and customer-leadership skills, and build a bench for the future.
  • Own technical quality and mission impact across federal engagements, ensuring solutions are sound, secure, and delivered to production.
  • Establish architecture standards, delivery methodology, reusable solution patterns, and team best practices, and raise the technical bar over time.
  • Match people to accounts, balance capacity across engagements, and manage utilization and resourcing as demand shifts.
  • Review architectures, pressure-test design decisions, and personally help unblock difficult technical and data problems when needed.
  • Serve as a senior technical leader with government sponsors and mission owners by building trust, navigating escalations, and representing the team's work at the executive level.
  • Ensure portfolio delivery meets federal security and compliance expectations, including FedRAMP, DoD Impact Levels IL4–IL6, NIST 800-53/800-171, and applicable ATO processes, and ensure work is appropriately executed in classified and controlled environments.
  • Channel field learnings from the team into C3 AI's product and engineering organizations to improve the platform and future deployments.
  • Partner with Sales and capture teams as a technical advisor by scoping delivery approaches, informing estimates, and supporting demonstrations; revenue ownership remains with the go-to-market organization.
  • Improve federal delivery-team onboarding, enablement, tooling, and repeatable playbooks to support scale.

Desired Qualifications

  • Prior experience managing a team of engineers, solution leads, or technical delivery staff, ideally in a forward-deployed engineering or professional-services function at a SaaS or enterprise software vendor.
  • Prior U.S. military or government service, or extensive experience delivering within the Department of War/Department of Defense, the Intelligence Community, or Aerospace & Defense programs.
  • CI or Full-Scope Polygraph and experience leading delivery in classified, SCIF, or air-gapped environments.
  • Experience delivering AI/ML platforms or data-heavy enterprise applications at scale, including generative AI, predictive maintenance, optimization, or decision-support solutions.
  • Experience with government cloud environments such as AWS GovCloud and Azure Government, and accreditation processes such as FedRAMP, DoD IL, and ATO.
  • Awareness of export-control and handling requirements such as ITAR/EAR relevant to defense and intelligence work.
  • A track record of building repeatable delivery methodologies and scaling a team as demand grows.
  • An advanced degree.

About the Company

C3.ai

Builds ready-made AI apps for industry and defense

C3.ai builds software that large companies and government agencies use to create and run AI applications, and it sells ready-made AI apps for industries such as manufacturing, energy, and defense. When it listed on the New York Stock Exchange in 2020 under the ticker AI, its shares more than doubled on the first day. Its platform pulls data from business systems and equipment sensors into one shared model, and its apps predict machine failures, plan inventory, and schedule production. Customers pay mainly through subscriptions, and its C3 Code tool builds apps from plain-English requests. Tom Siebel, who earlier founded Siebel Systems and sold it to Oracle, started C3.ai in 2009, and it is based in Redwood City, California.

Company size
501-1,000
Company stage
IPO
Headquarters
Redwood City, CA
Founded
2009

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