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IVC Evidensia

Operates veterinary clinics and referral hospitals

Veterinary Receptionist

Clinical Support & Patient AdministrationPosted on Nov 13
Part-timeBristol, UKNo salary listedIn-person

About the Job

Requirements

  • Experience in a customer-facing role, with a strong focus on service and attention to detail.
  • Ability to manage multiple tasks effectively in a busy environment.
  • Excellent communication skills and a professional, welcoming manner.
  • Willingness to support colleagues and openness to feedback and learning.

Responsibilities

  • Work with the team to help the clinic run smoothly.
  • Offer friendly, compassionate care to clients and their pets.
  • Answer phone calls and emails.
  • Assist with administrative tasks and scheduling appointments.
  • Keep accurate records using the practice’s IT systems; training is provided.
  • Handle payments and client accounts.
  • Keep the reception and consultation areas clean and tidy.

About the Company

IVC Evidensia

Operates veterinary clinics and referral hospitals

IVC Evidensia runs a large network of veterinary clinics, hospitals, and after-hours centers across Europe and North America, providing care to pets. It makes money from services at its 2,500+ locations and from its online Pet Drugs Online pharmacy. The company grows by acquiring existing practices and integrating them into a centralized network while letting clinics keep clinical freedom and access centralized support like procurement, administration, and staff development. Its goal is to expand its geographic reach, consolidate the fragmented veterinary market, maintain high clinical standards, and support its teams through programs such as Positive Pawprint and employee recognition.

Company size
1,001-5,000
Company stage
Growth Equity (Non-Venture Capital)
Total funding
$463.9M
Headquarters
Bristol, United Kingdom
Founded
2011

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