Tesla

Makes electric cars, robotaxis and grid batteries

IT Manufacturing Support Technician - Infrastructure Engineering

IT Service Desk & End User SupportUpdated on Nov 10

Full-timeSparks, NV, USANo salary listed

About the Job

Requirements

Minimum of 5 years of experience in a desktop support or system administrator role.
Experience troubleshooting hardware issues and replacing hardware on Windows machines.
Experience troubleshooting printers, barcode scanners, and digital signage.
Experience troubleshooting basic client-side network problems involving DHCP, DNS, and static IP.
Linux support experience.
Availability for swing shift, weekends, and on-call support.
Network hardware support experience.
DevOps experience.

Responsibilities

Keep manufacturing lines running.
Install, support, upgrade, replace, and remediate IT hardware along manufacturing lines.
Respond quickly to customer requests and incidents.
Troubleshoot hardware, operating system, and software issues.
Troubleshoot network issues from the client through the switch and IDF.
Interface with manufacturing groups to understand issues.
Interpret and solve long-term needs within the framework of IT manufacturing standards.

Category	Engineering & Information Technology
Location	Sparks, Nevada
Requisition ID	282428
Type	Full-time

Job Description

<div class="MSWordContent"><p>Tesla has an opportunity for an IT Manufacturing Support Technician at its Sparks, NV location. If you are a technical expert in various areas, thrive under pressure, enjoy solving problems, love working your way through chaos, and get bored with mundane IT tasks, then this role is for you. The IT Manufacturing Support Technician is a unique role on the front lines of Tesla manufacturing. We solve problems every day and interact with different technologies to support Tesla’s mission to accelerate the world’s transition to sustainable energy. Please note, this is a night shift role. </div>

Job Responsibilities

Primary responsibility is to keep manufacturing lines running
Install, support, upgrade, replace, and remediate all IT hardware along manufacturing lines
Quickly respond to requests and incidents from our customers
Troubleshoot Hardware, Operating System and software issues
Troubleshoot Network issues from the client up to the switch and IDF
Interface with the various manufacturing groups to understand issues
Interpret how to solve long term needs within the framework of IT MFG standards

Job Requirements

Minimum of 5 years’ experience within a desktop support or system admin role
Experience troubleshooting hardware issues and replacing hardware on Windows machines.
Experience troubleshooting printings, barcode scanners, digital signage
Experience troubleshooting basic client-side network (DHCP, DNS, Static IP) problems
Linux support experience
Must be available for swing shift, weekends, and on-call support
Network hardware support experience
Dev/Ops experience

About the Company

Tesla

Makes electric cars, robotaxis and grid batteries

Tesla makes electric cars and batteries that store power for homes and utilities, and it develops self-driving software and humanoid robots. In 2023, its Model Y became the first electric vehicle to rank as the world's best-selling car. Buyers order the Model 3 sedan, Model Y SUV, or Cybertruck pickup directly from Tesla instead of through dealers, and they charge on its Supercharger fast-charging network. It also sells Megapack and Powerwall batteries, runs a robotaxi service, and charges drivers a monthly fee for self-driving software that still needs their supervision. Tesla was founded in 2003, with Elon Musk as its lead early investor and a recognized co-founder, and it is based in Austin, Texas.

Company size: 10,001+
Company stage: IPO
Headquarters: Austin, TX
Founded: 2003

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