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Amperesand

Modular solid-state transformers for grid power

Staff Field Service Engineer

Equipment Field ServicePosted on Nov 13
Full-time

About the Job

Requirements

  • At least 10 years of experience in field service, commissioning, or installation engineering, including substantial hands-on experience with medium-voltage switchgear, transformers, or power conversion equipment.
  • A BSc in Electrical Engineering or a related discipline, or equivalent practical experience such as a military, utility, or trade background.
  • Deep knowledge of medium-voltage systems, protection, switching, grounding, and safe work practices, with current NFPA 70E and arc-flash training.
  • Experience leading or mentoring field teams and authoring standard operating procedures, training materials, or certification programs.
  • Willingness to travel 30–50%, including multi-week deployments, and to work extended or irregular hours as site schedules demand.
  • Ability to communicate with customers and software, electrical, and hardware engineers.

Responsibilities

  • Author, own, and continuously improve medium-voltage installation, commissioning, maintenance, and return merchandise authorization standard operating procedures, including safety guidance, lockout/tagout and switching procedures, and arc-flash practices aligned with NFPA 70E.
  • Lead and personally deliver safe, on-time installations and commissioning, and ongoing maintenance, at reference-critical pilot sites including data centres, targeting zero safety incidents, 99.999% availability, and first-time-right energization.
  • Serve as the primary technical point of contact for key customers and partners, managing site readiness, escalations, root-cause investigations, and service reviews to drive uptime and customer satisfaction.
  • Design and deliver a training and certification program for in-house and external installers, and audit their work to company standards.
  • Capture field learnings and translate them into prioritized design inputs using Jira for serviceability, installability, and reliability; participate in design reviews as the field representative.
  • Use system telemetry and field data to diagnose faults, support return merchandise authorization failure analysis with research and development, and identify trends to improve fleet reliability.
  • Hire, mentor, and lead a team of field service engineers and technicians, setting standards for safety, documentation, and customer conduct.
  • Contribute to site surveys, tooling, spares planning, and service-pricing input as needed.

Desired Qualifications

  • Experience in data centres, mission-critical facilities, utilities, or energy infrastructure.
  • Startup or early-stage product deployment experience.
  • NETA Level III or IV certification.
  • OSHA 30 certification.
  • Experience with solid-state transformers, power electronics converters, or grid-tied energy storage.
  • Experience building technical training or partner/installer certification programs.
  • Basic scripting, such as Python, for data analysis or test automation.
  • Familiarity with power electronics such as inverters, converters, uninterruptible power supplies, or solid-state transformer systems, and their commissioning.
  • Basic understanding of telemetry, supervisory control and data acquisition, building management systems, monitoring systems, and using data to troubleshoot.
  • Experience using Jira or similar issue-tracking tools to provide field feedback to engineering.
  • Experience with insulation resistance and hipot testers, power quality analyzers, oscilloscopes, multimeters, and relay test sets.
  • Ability to read and mark up single-line diagrams, schematics, and installation drawings.
  • Knowledge of relevant codes and standards, including the National Electrical Code, NFPA 70E, IEEE, and UL/IEC.

About the Company

Amperesand

Modular solid-state transformers for grid power

Amperesand develops modular solid-state transformers (SSTs) for grid infrastructure using silicon carbide (SiC) devices and proprietary high-frequency transformers. The SSTs are digitally controlled and bidirectional, offered in 2, 4, and 6 MW modules that can be combined to meet larger needs, replacing traditional transformers, switchgear, and UPS in a single AI-driven system. It differentiates itself through the combination of SiC SSTs, proprietary high-frequency transformers, digital power management, and leadership from NTU R&D spun out with Temasek’s Xora Innovation, plus an experienced team from ABB, GE, Siemens, and Vestas. The goal is to speed up the energy transition by delivering scalable, compact SST systems for EV charging networks, microgrids, data centers, and industrial power, with first deliveries planned for 2025 in the US and Singapore.

Company size
51-200
Company stage
Series A
Total funding
$130M
Headquarters
Singapore
Founded
2023

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