F

FirstHealth of the Carolinas

Regional nonprofit health system

Clinic Office Assistant

Full-TimeDeadline 9/15/27
No salary listed
Mid
Certification
Sanford, NC, USA
In Person

About the job

Requirements
  • Experience with practice management systems.
  • Office automation skills.
  • Extensive knowledge of Current Procedural Terminology (CPT) and International Classification of Diseases, Tenth Revision (ICD-10) coding and insurance reimbursement.
  • Strong interpersonal and verbal communication skills.
  • Good organizational skills.
  • Commitment to and demonstration of excellent customer service when dealing with all types of customers.
  • High school graduation.
  • One year of technical college or certification is preferred.
  • Three years of experience in a physician's office with medical billing experience may be accepted in lieu of formal training.
Responsibilities
  • Answer phones, route calls, and take accurate messages while demonstrating urgency according to the patient's level of distress.
  • Triage basic patient care needs and generate a telephone encounter depending on the situation.
  • Manage patient appointment scheduling.
  • Register new patients and maintain accurate, up-to-date demographic and insurance information for all patients.
  • Perform duties according to policies and regulations concerning privacy notification, Medicare secondary coverage, signed demographic registrations, consent to treat minors, and MSPQ.
  • Identify barriers to communication.
  • Verify insurance eligibility and scan insurance cards and photo identification.
  • Check patients in and out for visits appropriately.
  • Use ICD-10 and CPT codes accurately and appropriately.
  • Post payments accurately according to policy.
  • Reconcile all financial data correctly and in compliance with clinic policy at the end of each day and month.
Desired Qualifications
  • One year of technical college or certification.

About the company

F

FirstHealth of the Carolinas

View
Website

FirstHealth of the Carolinas is a nonprofit health system serving central North Carolina. The organization provides hospital, primary, specialty, emergency, outpatient, rehabilitation, and community health services across a regional network. It serves patients, families, clinicians, employers, and communities throughout its service area. Its operating model centers on hospitals and care locations coordinated through clinical programs, physician practices, technology, facilities, and shared operations. Teams work across nursing, physicians, allied health, rehabilitation, technology, facilities, administration, and patient services. Teams support coordinated daily delivery.

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

N/A

Founded

N/A