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ProCook

Sells high-quality kitchenware and accessories

Store Manager

Retail Store ManagementUpdated on Nov 12
Full-timeNewcastle upon Tyne, UK£35k - £37k /yr

About the Job

Requirements

  • Minimum 3 years of Store Manager experience is essential.
  • Experience in retail or hospitality is mandatory.
  • Strong leadership and people management skills are required.
  • Commercial awareness and confidence using sales data are required.
  • Excellent communication, organisation, and problem-solving skills are required.
  • Strong operational skills are required.
  • The role requires 40 hours per week, working five days out of seven on a rota basis, including weekends. The four-week schedule includes one full weekend off, one weekend on, one Saturday off, and one Sunday off.
  • Mandatory onboarding training includes two days at the Store Support Centre in Gloucester and 4 to 8 weeks at a training store; training timing and order may vary.

Responsibilities

  • Lead, coach, and inspire the team to deliver outstanding customer experiences.
  • Drive sales and performance through commercial and key performance indicator focus.
  • Oversee daily operations, including stock, merchandising, and compliance.
  • Build a positive team culture focused on engagement and results.
  • Use performance data to make informed decisions and improve store results.
  • Define daily objectives and actions to drive key performance indicators.
  • Develop monthly plans based on productivity targets.
  • Ensure excellent store administration, manage inventory and day-to-day operations, and drive colleague wellbeing and engagement through regular one-to-ones and celebrating success.
  • Lead the launch of the new Newcastle Eldon Square store, building a high-performing team and store culture from day one.
  • Work closely with the Regional Manager to deliver strategy, hit performance targets, and ensure smooth day-to-day operations across sales, stock, and standards.

About the Company

ProCook

Sells high-quality kitchenware and accessories

ProCook is a leading UK kitchenware brand that sells a wide range of high-quality, affordable cookware, tableware and kitchen accessories for home use. Its products include pots and pans, bakeware, knives, dinnerware and various kitchen tools designed for everyday cooking and dining, with clear focus on durability and value. What sets ProCook apart is its people-first, community-driven approach and its certifications as a B Corp and a Great Place to Work, reflecting commitments to ethical practices, inclusion, and treating people well within a thriving workplace. The company’s goal is to bring quality kitchenware and unbeatable value to kitchens everywhere while supporting a positive, inclusive culture and responsible business practices.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
Stroud, United Kingdom
Founded
1996

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