Client Team Manager

Job Description

In this role, you will support the Client Team in strategically engaging priority clients primarily across the Technology, Telecommunications, and B2B categories. Working closely with the VP and Director, you will help steward the account strategy across NBCUniversal, ensuring client priorities, insights and opportunities are translated into thoughtful engagement and action. 

You will act as a key connector across Sales, Marketing, Insights & Measurement, Strategy, Creative, Content, and Enterprise teams, helping develop insight-driven client materials, coordinate cross-functional initiatives, and advance strategic opportunities that deepen partnerships and support revenue growth. 

Duties and Responsibilities: 

• Serve as day-to-day steward for assigned accounts, building a strong understanding of client business priorities, competitive landscapes, key stakeholders, and NBCUniversal partnerships.  
• Develop and maintain account resources, including business overviews, stakeholder maps, engagement plans, partnership summaries, and opportunity trackers.  
• Monitor category and marketplace developments, surfacing relevant insights to inform account strategy and client engagement.  
• Partner across teams to develop insight-driven presentations, proposals, and client materials that strengthen partnerships and differentiate NBCUniversal.  
• Build strong cross-functional relationships to facilitate collaboration and information sharing.  
• Drive follow-up from strategic meetings, helping advance ideas and opportunities across teams.  
• Support the management of high-profile activations, as needed. 

Qualifications

• BA/BS or equivalent experience 
• 5+ years of sales, client solutions or agency experience 

Desired Characteristics:

• Strong written and verbal communication skills  
• Highly organized and detail-oriented, with the ability to manage multiple priorities  
• Ability to translate client needs and insights into actionable workstreams  
• Strong storytelling and presentation skills, with the ability to simplify complex information  
• Proactive problem-solver who anticipates needs and drives work forward  
• Strategic thinker with strong execution skills  
• Collaborative relationship-builder who works effectively across teams  
• Strong understanding of sales, media, and/or brand marketing  
• Knowledge of the evolving digital media and advertising landscape  
• Proficiency in Microsoft 365 and comfort with AI and productivity tools  
• Passion for NBCUniversal’s content, platforms, and capabilities 

Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. 

Salary range: $90,000 - $120,000 (SIC eligible)

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].

Compensation: 90000 to 120000 (USD) (YEARLY)