Relationship Manager

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description: 

About Ingram Micro

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Through Ingram Micro Xvantage™, our AI-powered digital platform, we offer what we believe to be the industry’s first business-to-consumer-like experience. We also provide a broad range of technology services, including financing, specialised marketing, and lifecycle management, as well as technical pre- and post-sales professional support. Learn more at www.ingrammicro.com.

Position Summary   

As a Relationship Manager, you'll be responsible for developing and growing strategic partner relationships across the ACT region. You'll work closely with partners to identify opportunities, support business growth, and maximise the value of Ingram Micro's technology portfolio.

This role is ideal for someone who enjoys building strong relationships, driving commercial outcomes, and working within the Federal Government and Defence technology landscape.

Key Responsibilities

• Build and maintain strategic relationships with partners and customers across the ACT region, acting as a trusted advisor and key point of engagement.
• Develop and execute account growth plans aligned to agreed commercial objectives, identifying opportunities to expand partner engagement across the Ingram Micro portfolio.
• Identify, qualify and convert new business opportunities while maintaining a healthy pipeline across short-, medium- and long-term horizons.
• Drive partner expansion through cross-sell and upsell opportunities, leveraging the breadth of Ingram Micro's solutions and services portfolio.
• Maintain accurate forecasting, pipeline management and account planning, while collaborating with internal teams to deliver positive customer outcomes and support profitable growth.

Role Requirements

• Extensive experience in account management or relationship management, with a proven ability to build and maintain trusted relationships across partner, customer and vendor organisations.
• Develop and execute growth plans while identifying and progressing new business opportunities, supported by strong commercial acumen and the ability to develop value propositions, negotiate outcomes and drive business growth.
• Customer-centric approach, focused on understanding partner needs and building long-term relationships that deliver mutual value.
• Strong communication, presentation and stakeholder management skills, with the ability to engage effectively across a range of audiences.
• Self-motivated and results-driven, with experience within the technology, IT solutions, distribution or channel environment.
• Experience supporting partners within the Federal Government and/or Defence sector is highly regarded.

What’s on Offer:
Your growth is our priority. Access LinkedIn Learning and a plethora of top-tier training courses to enrich your skills. With a vast organisation like ours, national and international career opportunities abound, putting you firmly in the driver's seat of your career trajectory.

At Ingram Micro, we believe our people are our most important asset, which is why we endeavour to create a positive & rewarding environment for our teams. We are a collaborative team that likes to challenge the status quo and constantly look for better ways to serve our colleagues & customers. Some of our benefits include:

• Genuine Career Progression Opportunities
• Hybrid Working Environment
• Training & Development
• Competitive Remuneration Package
• Staff Purchase Policy and a generous Benefits Scheme

Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

Final offers of employment are subject to the completion of relevant pre‑employment background checks.

If you're ready to make a significant impact in driving growth, then we welcome you to apply for the role of Relationship Manager. Join us and be part of a company that is shaping the future of the ICT industry!