General Manager - Service Distribution

Job Description

Tesla is seeking a highly motivated General Manager to lead all aspects of the operations, including people, process, and systems that deliver parts to our customers.

In this role you will help drive world-class supply chain initiatives across various programs, support future product launches, and lead continuous improvements in your region, as we continue to expand serviceability across the network. The position plays a pivotal role in growing your talent, leading efficiency efforts, and strategically overseeing the operations to deliver on key company objectives. Strategic planning, operational experience, and technology expertise are key.

A successful leader will provide a thoughtful vision and direction while fostering a collaborative and process improvement environment at all levels in the organization.

Job Responsibilities

• Set clear goals for safety, customer experience, productivity, and successfully deliver on them
• Create an environment of innovation and continuous improvement in the distribution center/region through new technology and productivity developments
• Support the scalable growth of the company by developing and enabling the success of each member
• Engage associates and cross-functional teams to leverage Lean Six Sigma tools and concepts to reduce waste and drive process-improvements
• Build and maintain strong partnerships with upstream and downstream customers and suppliers
• Facilitate on-time shipping and product availability to meet quality standards and cost objectives
• Oversee product flow and implement new processes as required to improve efficiency and to support growth in new product lines and services

Job Requirements

• Bachelor’s Degree in Supply Chain, Industrial Engineering or related field with evidence of exceptional ability or equivalent experience
• 6+ years with direct management experience leading an operation comprising of 200+ salaried and hourly team members in manufacturing, distribution, or logistics environment
• Successful history of leading and executing through performance metrics, process improvement, and Lean/Six Sigma methodologies with the ability to influence peers and drive continuous improvement
• Demonstrated ability to overcome adversity, operate with a high sense of urgency, and have a passion to drive change in a constantly changing environment
• A customer-focused attitude to improving throughput by leveraging critical support staff to achieve efficient processes
• Data driven with a strong analytical approach to problem-solving without sacrificing safety or the customer-experience