D

DoorDash

Runs apps for local food and grocery delivery

Design Program Manager - Logistics

Business OperationsConfirmed live in the last 24 hours
Full-timeIn-person

About the Job

Requirements

  • Have 5+ years of experience in operations, program management, or business operations, building systems and tools that improved how a complex organization operates.
  • Have a builder mindset and experience creating tools, workflows, or automations that replaced manual work.
  • Apply product-management instincts to operations by finding pain points, diagnosing root causes, prototyping, shipping, measuring, and iterating.
  • Be able to independently own outcomes at L4/L5 scope without needing problems pre-scoped.
  • Be comfortable using AI and no-code tools such as Claude, Cursor, or Figma to prototype and ship internal tools without an engineer.
  • Have strong written and verbal communication skills and exercise discretion with sensitive leadership and operational information.

Responsibilities

  • Own the Logistics outcome and maximize the Design Studio team's bandwidth by increasing usable time, decreasing meeting load, and enabling focus on high-value work.
  • Identify major sources of operational drag across the Studio and turn them into a prioritized roadmap of tools and process fixes.
  • Define and build tools, automations, and workflows that reduce manual coordination, including scheduling, budgets, vendor management, and event logistics.
  • Redesign Studio operations, including reviews, planning cadences, rhythms for individual contributors and managers, and information flows.
  • Measure whether systems work using usable time, meeting load, adoption, and hours of manual work eliminated, then iterate.
  • Turn recurring requests into scalable solutions by building systems that prevent repeated manual problems.
  • Own scheduling, budget, vendor, and logistics programs as a builder, reducing their manual effort over time.
  • Partner with other DPMs on the Logistics pod and help develop them as scope grows.

Desired Qualifications

  • Experience in design, product, or creative organizations is a plus.
  • Experience as an executive assistant or Chief of Staff is welcome when accompanied by experience building beyond pure execution.

About the Company

DoorDash

Runs apps for local food and grocery delivery

DoorDash runs apps that let people order restaurant meals, groceries, and other goods from local businesses, which independent couriers called Dashers bring to their doors. In 2019 it overtook Grubhub to become the largest food delivery service in the United States, and it later expanded abroad by buying Finland's Wolt and Britain's Deliveroo. Merchants pay DoorDash a fee on each order and can buy ads in its apps, while customers pay delivery and service fees or join DashPass, a subscription that cuts those fees. Businesses can also hire Dashers through its Drive service to carry orders placed on their own websites. Four Stanford students founded DoorDash in 2013, and it is based in San Francisco, California.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
2013

Recently Posted Jobs

Explore more opportunities at DoorDash

See more jobs