Employee Benefit Claim Manager
About the job
- A bachelor's degree in any major.
- Good knowledge of insurance principles and medical matters.
- At least 5 years of relevant experience.
- Good knowledge of systems, claims processes, insurance principles, and insurance policy provisions.
- Ability to work under pressure.
- Good leadership and decision-making skills.
- Good communication skills.
- Liaise with the insurance team to gather policy placement information and other policy documents.
- Handle and file confidential client information.
- Liaise with the team to investigate claims and determine the cause and extent of damages.
- Follow up on cases rigorously to ensure claims are agreed and settled on time.
- Conduct file reviews, file audits, and quality checks for the team to ensure quality and maintain compliance with set procedures.
- Periodically take on business-as-usual ad hoc projects to improve and streamline the existing claims process.
About the company
Cermati is a Jakarta-based fintech platform that helps Indonesians research, compare, and apply for financial products like credit cards, loans, mortgages, auto loans, savings, insurance, and bill payments. It aggregates information from banks and financial institutions into a standardized format so users can understand options and make informed choices. The service often handles parts of the application process for partners, earning commissions from successful applications rather than charging users. Its goal is to expand financial inclusion in Indonesia by making financial products easier to find, compare, and access for a population that's increasingly online but underserved in formal finance.
Company Size
501-1,000
Company Stage
Series A
Total Funding
$1.9M
Headquarters
Jakarta, Indonesia
Founded
2015
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Simplify's Take
What believers are saying
- July 2026 BCA funding expanded Indodana PayLater reach across 180 Indonesian cities.
- Cermati Protect launched multiple 2026 partnerships, showing active cross-sell and monetization.
- Series D rumors from 2024 suggest investors still see scalable value in Cermati.
What critics are saying
- BNPL default losses can hit Indodana Finance fast if consumer delinquencies rise in 2026.
- OJK fined dozens of firms in 2026, raising compliance risk for Indonesian lenders.
- Cermati depends on partner distribution; losing BCA, banks, or merchants weakens growth immediately.
What makes Cermati.com unique
- Cermati groups comparison, brokerage, and BNPL under one Jakarta fintech platform.
- Indodana Finance's BCA-backed IDR1.5 trillion facility deepens funding access for 2026 growth.
- Cermati Protect keeps bundling insurance with tiket.com, Bumame, and DR SPECS.
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Benefits
- Flexible Work Hours