Associate Analyst Business Operations

Job Summary

This position is a multi-faceted analytical role within the Distributed Products Division. Primarily, this role is charged with researching and resolving vendor chargeback disputes, with added emphasis on identifying opportunities for efficiency improvement and cost savings across the division. This will be achieved through a detailed review of vendor chargeback dispute files, a thorough understanding and commitment to internal processes, and an eye for identifying areas of opportunity.

Job Description

MAJOR RESPONSIBILITIES:

• Responsible for research, analysis, reporting and optimization of the division’s vendor chargebacks.
• Collaborate with vendors, sales reps, group purchasing organizations, and other stakeholders, in order to identify issues, determine financially responsible party, disposition chargeback disputes, and make changes to our chargebacks system where applicable.
• Participate in root cause analysis to recommend best practices to the business as well as our participating vendor partners.
• Lead sessions with vendors to elicit business requirements and build/maintain the distributor/vendor partnership.
• Conduct detailed investigations into various issues that may affect chargebacks, including but not limited to, customer identification, contracted customer eligibility lists, contracted item pricing, and Medline acquisition costs.
• Work cross-functionally to identify improvements which decrease risk and improve efficiency.
• Ability to operate well under pressure and independently manage workload to maintain strict deadlines.

MINIMUM JOB REQUIREMENTS:

Education:

• Bachelor’s degree

Certification / Licensure:

• None

Work Experience:

• Intermediate level skill in Microsoft Excel (for example: using SUM function, LEFT function, formulas, data manipulation, VLOOKUP, XLOOKUP, pivot tables and concatenate cells.
• Advanced quantitative, analytical and problem solving skills and demonstrated ability to analyze reports to identify problems and the root cause of variances and develop suggested corrective action.
• Ability to calculate figures and amounts such as percentages, discounts, weighted averages and other financial and statistics knowledge.

Knowledge / Skills / Abilities:

• None

PREFERRED JOB REQUIREMENTS:

Education:

• Bachelor’s degree in Business, Finance, Accounting, Information Systems, Mathematics or Applied Statistics.

Certification / Licensure:

• None

Work Experience:

• SAP knowledge.
• Customer service experience.
• Experience manipulating large sets of data for analysis using advanced features like Power Query.
• Leverage AI tools like Copilot to automate tasks or enhance your productivity.

Knowledge / Skills / Abilities:

• None

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position:

$54,000.00 - $81,000.00 Annual

The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please click here.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.