Gopuff

Direct-to-consumer delivery of convenience items

Store Associate Key Holder

Retail Store ManagementConfirmed live in the last 24 hours

Full-timeLexington, KY, USANo salary listedIn-person

About the Job

Requirements

Be at least 21 years old.
Be able to work a flexible schedule as business requires, including nights, weekends, and holidays.
Have a desire to continually develop retail sales skills and knowledge of products and services.
Have one year of experience as a store associate or customer service representative.
Have prior experience in a team environment requiring professional communication skills.
Have strong interpersonal skills to establish customer and team relationships.
Be able to demonstrate a positive and engaging attitude and demeanor.
Have a high school diploma or equivalent.
Be able to frequently stand and move safely and efficiently in an assigned location.
Be able to carry or lift items weighing up to 50 pounds.
Be able to handle objects, products, and equipment safely.
Be able to bend and kneel.

Responsibilities

Provide excellent customer service by greeting customers, establishing rapport, and informing them about BRS products and services.
Arrive early to open the store and leave late to close the store.
Operate the alarm system, including setting and disarming it.
Identify problems with working conditions and share them with management.
Assume management responsibilities in the absence of the General Manager and Assistant Manager.
Use knowledge of BRS products to provide customer recommendations.
Drive sales in all departments.
Replenish and maintain inventory.
Perform cashier functions and adhere to minor policy while completing customer transactions.
Operate scanners, cash registers, and other electronics.
Follow proper age-verification policies.
Accept payments, including cash, checks, and credit cards.
Ensure prices and quantities are accurate and provide customers with receipts.
Process refunds and exchanges.
Balance the register drawer.
Bag or box purchases to ensure safe transport.
Follow BRS procedures regarding coupons and gift cards.
Maintain store safety standards.
Maintain cleanliness and standards on the sales floor, in the stock room, lockers, and bathrooms.
Assist with promotions and event setup.
When eligible, observe BRS vehicle policies and procedure guidelines.
When eligible, maintain all safety standards for BRS deliveries.
When eligible, deliver items to customers.
When eligible, follow delivery driving routes and time schedules.
When eligible, inform the manager of vehicle operating-condition problems.

Store Associate - Key Holder

Full-time

Overview

Liquor Barn, Party Mart, and DEP'S (BRS) is a wholly owned subsidiary of GoPuff. An operated retail chain of spirits, beer, wine, and party goods in the Commonwealth of Kentucky. We offer 23 retail locations across the state, including Louisville, Lexington, Danville, Bowling Green, Elizabethtown, Owensboro, and Northern Kentucky, with a delivery radius reaching 80% of Kentucky residents.

As a Key Holder, you display an ability for managerial responsibilities. This position is responsible for opening and closing the store and performing other duties in the absence of management. A Key Holder will assist the store in periods of high volume and provide support for new employees, providing excellent customer service while driving sales through BRS products.

Responsibilities

Includes, but are not limited to:

Provide excellent customer service by greeting and establishing rapport with customers while informing them of BRS products and services

Arrive early to open the store and leave late to close the store

Operate the alarm system, including setting and disarming

Identify Problems with working conditions and share with management

Assume management responsibilities in the absence of the General Manager and Assistant Manager

Knowledge of BRS products to provide customers with recommendations

Drive sales in all departments

Replenish and maintain inventory

Perform cashier functions and adhere to minor policy while completing customer transactions

Operating scanners, cash registers, and other electronics

Follow proper age verification policies

Accepting payments, such as cash, checks, and credit cards

Ensuring all prices and quantities are accurate and providing a customer receipt

Processing refunds and exchanges

Balance register drawer

Bagging or boxing purchases to ensure safe transport

Following all BRS procedures regarding coupons and gift cards

Maintain store safety standards

Store cleanliness and assist in maintaining standards on the sales floor, stock room, lockers, and bathrooms

Assist in promotions and setup of events

Additional Duties may include for eligibility:

Observe BRS vehicle policies and procedure guidelines

Maintain all safety standards for BRS deliveries

Delivery items to customers

Following delivery driving routes and time schedules

Inform manager of vehicle operating condition problems

Qualifications

21 years of age or older

Ability to work a flexible schedule as business requires (nights, weekends and holidays)

Desire to continually develop retail sales skills and knowledge of product and services

One year as a store associate or customer service representative

Prior experience in a team environment requiring professional communication skills

Strong interpersonal skills necessary for establishing customer and team relationships

Ability to demonstrate a positive and engaging attitude and demeanor

High School Diploma or equivalent

This job requires the ability to perform the following:

Frequently standing and moving in an assigned location safely and efficiently

Carrying or lifting items weighing up to 50 pounds

Handling objects, products, and equipment safely

Bending, kneeling

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job.

What We Offer

Medical/Dental/Vision Insurance (for full-time employees)
401(k) Retirement Savings Plan
10% employee discount & FAM Membership
Vacation and Sick Time for eligible employees
EAP through AllOne Health (formerly Carebridge)

#LI-DNP

At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.

And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.

Like what you’re hearing? Then join us on Team Blue.

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

About the Company

Gopuff

Direct-to-consumer delivery of convenience items

GoPuff is a digital delivery service that brings a wide range of everyday items directly to customers’ doors, including convenience items, snacks, beverages, and even alcohol. Customers place orders through the GoPuff app or website, and GoPuff handles inventory and delivery through its own network, charging for the items plus a delivery fee. Revenue comes from product sales and delivery charges, with occasional discounts and promotions to attract shoppers. Unlike many rivals, GoPuff emphasizes rapid, door-to-door delivery across a broad product lineup, relying on its own stock and logistics to speed up service. The company aims to make it fast and easy for people to get daily essentials without leaving home.

Company size: 1,001-5,000
Company stage: Late Stage VC
Total funding: $5.2B
Headquarters: Philadelphia, PA
Founded: 2013

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