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Alma

Delivers retail BNPL and installment payments

Senior Product Manager - Checkout Experience

Product ManagementUpdated on Nov 10
Full-timeParis, France

About the Job

Requirements

  • You have proven experience as a Product Manager working on checkout, e-commerce, payments or another high-volume consumer transaction experience.
  • You understand conversion funnels and experimentation, and are comfortable using data to identify opportunities, define success metrics and prioritize initiatives.
  • You can turn complex customer needs, business constraints and regulatory requirements into simple, intuitive product experiences.
  • You demonstrate strong ownership, structured problem-solving and effective cross-functional collaboration, while using AI tools to improve your product work.

Responsibilities

  • Own and improve Alma’s checkout experience across e-commerce and in-store journeys, reducing friction and supporting conversion.
  • Own account creation and identity verification journeys, integrating KYC and CCD2 requirements into clear and seamless customer flows.
  • Use funnel analysis, customer insights and experimentation to identify opportunities, measure impact and continuously improve the product.
  • Work with cross-functional stakeholders to prioritize the roadmap and balance consumer, merchant, business, risk and compliance needs.
  • Own Alma’s e-commerce and in-store checkout roadmap, optimizing conversion and user experience.
  • Analyze funnels, run experiments, and use data and user feedback to drive continuous improvement.
  • Balance consumer needs, merchant priorities, business performance, and risk and compliance.
  • Define success metrics and shape checkout and payment experiences for agentic commerce.
  • Optimize account creation and ID verification for speed, simplicity, and conversion.
  • Reduce friction through data reuse, digital identity, and returning-customer recognition.
  • Adapt journeys to local European markets and partner with Compliance, Legal, and Risk to meet KYC and CCD2 requirements.

Desired Qualifications

  • Have experience with account creation, identity verification, authentication, KYC or fraud prevention.
  • Have built products in regulated environments, ideally within payments, BNPL, lending, consumer finance or another financial services context.
  • Have worked on in-store, POS or omnichannel experiences.
  • Have experience with European markets or an interest in emerging purchase journeys, including agentic commerce and AI-assisted transactions.

About the Company

Alma

Delivers retail BNPL and installment payments

Alma offers deferred and installment payment options for online and in-store retail, allowing merchants to provide BNPL-like choices to customers. Its products include installment payments in 2, 3, or 4 installments and deferred payments of 15 or 30 days. Alma charges a transparent fee per transaction and takes on 100% of the risk for unpaid installments, guaranteeing merchants receive full payment for every order. This risk assumption and fee structure aim to simplify merchant onboarding and cash flow. The key differentiator is that Alma guarantees merchant payments by covering the risk of customer default, enabling a wide range of retailers—from small independents to large department stores and franchises—to offer flexible payment options without exposing merchants to credit risk. The company's goal is to increase conversion rates and average order value by making purchases more accessible to a broader customer base through flexible payment terms.

Company size
501-1,000
Company stage
Debt Financing
Total funding
$674.1M
Headquarters
Neuilly-sur-Seine, France
Founded
2018

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