U

Unisys

Global IT services, cloud, cybersecurity, analytics

Network Support Engineer - Deskside Support

Full-Time
No salary listed
Senior
Hershey, PA, USA
In PersonRegular travel to nearby offices and manufacturing plants is expected.
IT OperationsNetwork Engineering & Administration

About the job

Requirements
  • 6–8 years of hands-on network support experience in a corporate or manufacturing environment.
  • Working knowledge of software-defined wide area network concepts and basic troubleshooting, including VeloCloud, Meraki, Viptela, or similar technologies.
  • Experience working with Cisco and/or Arista switches, including virtual local area networks, port configuration, and spanning tree protocol basics.
  • Experience supporting Wireless Access Points from Cisco, Meraki, Aruba, or equivalent, including connectivity issues, controller checks, and access point replacements.
  • Understanding of local area network fundamentals, including IP addressing, subnetting, Dynamic Host Configuration Protocol, Domain Name System, and basic routing.
  • Familiarity with ticketing systems and information technology service management and change-management processes.
  • Ability to read basic network diagrams and escalate appropriately to Level 3 engineers.
  • Ability to coordinate with site staff, plant operators, and remote IT teams.
  • Willingness to travel to nearby offices and manufacturing plant sites as needed.
  • Eligibility for any U.S. Government authorizations required to access export-controlled commodities and technology.
Responsibilities
  • Provide Level 2 network support for software-defined wide area networks, local area networks, Wireless Access Points, and Cisco and Arista switches across headquarters, branch offices, and manufacturing plant sites.
  • Troubleshoot and resolve network incidents escalated from Level 1 or the help desk, including connectivity drops, slow performance, virtual local area network misconfigurations, and access point issues.
  • Monitor network health using available tools and respond to alerts or outages affecting production or office environments.
  • Perform basic configuration tasks on Cisco and Arista switches, including virtual local area networks, port settings, spanning tree, and trunk or access-port adjustments.
  • Support and maintain Wireless Access Points by managing connectivity and signal issues, rebooting access points, and coordinating with wireless controllers.
  • Assist with software-defined wide area network edge-device support, including basic troubleshooting of wide area network links, failover validation, and escalation of complex issues to Level 3 or vendor support.
  • Coordinate with internet service providers on circuit issues, outage reporting, and ticket follow-ups.
  • Conduct regular site visits to headquarters, nearby offices, and plant locations for hands-on network checks and hardware replacements.
  • Maintain accurate documentation of network issues, changes, and site-specific configurations.
  • Support onboarding of new network hardware at plant and office expansions under Level 3 guidance.
Desired Qualifications
  • Cisco Certified Network Associate certification or equivalent knowledge.
  • Prior experience working in a manufacturing or industrial network environment.
  • Basic familiarity with network monitoring tools such as PRTG, SolarWinds, and Meraki Dashboard.
  • Exposure to operational technology and information technology network environments or plant-floor networking.

About the company

U

Unisys

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Website

Unisys provides IT services and solutions to businesses and governments, focusing on digital transformation, cloud computing, cybersecurity, and data analytics. It delivers consulting, managed services, and proprietary software and hardware to help clients modernize operations and secure their IT infrastructure. The company works with highly regulated industries, offering robust security and governance as part of its integrated technology programs. Its goal is to help organizations navigate digital transformation safely, drive efficiency and innovation, and promote responsible technology use, supported by leadership in industry insights and ethical technology practices.

Company Size

1-10

Company Stage

IPO

Headquarters

Bethel Township, Pennsylvania

Founded

1984

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Simplify Jobs

Simplify's Take

What believers are saying

  • Q2 2026 new-business TCV rose 57% year over year to $192 million.
  • Backlog reached $2.82 billion in July 2026, supporting near-term revenue visibility.
  • August 2026 Security Copilot MDR integration and Refroid partnership deepen AI-security and infrastructure offerings.

What critics are saying

  • July 2026 revenue fell 2.0%; ClearPath renewals still distort results and compress margins.
  • June 2026 filings show about $100 million unreserved Brazil tax exposure plus litigation.
  • September 2026 age-discrimination suit alleges layoffs targeted workers 59-plus; reputational damage lingers into 2027.

What makes Unisys unique

  • Unisys couples ClearPath mainframe heritage with 2026 managed services and infrastructure operations.
  • September 2026 pension settlements reduce liabilities without cash burn, improving capital flexibility.
  • August 2026 Refroid partnership extends Unisys into AI data-center deployment services.

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Benefits

  • Unlimited Paid Time Off
  • 401(k) Company Match
  • Health Insurance
  • Health Savings Account/Flexible Spending Account

Company News

MyChesCo
Oct 16th, 2026
Unisys gains ground in cloud infrastructure rankings.

Unisys gains ground in cloud infrastructure rankings. BLUE BELL, PA - Unisys Corp. (NYSE: UIS) increased its leadership designations in a 2026 assessment of private and hybrid cloud infrastructure providers, strengthening its competitive position in managed cloud services and artificial intelligence-ready infrastructure across U.S. commercial, public-sector and U.K. markets. The Blue Bell-based technology services company received five Leader designations in the 2026 ISG Provider Lens Private/Hybrid Cloud - Data Center Services reports, up from four in 2025. The results mark the sixth consecutive year Unisys has received Leader recognition from Information Services Group, which evaluates technology service providers based on their capabilities, market presence and competitive positioning. Discover more Chester County events Chester County businesses School district news The additional designation reflects Unisys' standing in a market where businesses and government agencies are seeking to modernize data centers, support AI workloads and maintain reliable technology operations. Unisys earned two Leader designations in the U.S. commercial market, two in the U.S. public sector and one in the U.K. midmarket. In the U.S. commercial market, the company was recognized for AI-ready infrastructure managed services for midsize organizations and for managed cloud hosting and resilient infrastructure services. The first category evaluates providers supporting data center modernization and hybrid cloud operations capable of accommodating AI applications. The second focuses on integrated cloud hosting, disaster recovery and infrastructure optimization for complex enterprise environments. Unisys also received Leader designations in two U.S. public-sector categories covering AI-ready infrastructure management and managed cloud hosting. Discover more Local news subscription Community website advertising Chester County directory Those assessments address technology services for state and local governments and educational institutions, where infrastructure modernization must account for governance requirements, operational accountability and continuity of service. In the U.K., Unisys earned Leader recognition for AI-ready infrastructure managed services targeting midsize organizations. The assessment cited the company's use of AI-supported operations and technology evaluations to identify modernization opportunities and improve hybrid cloud environments. Chris Arrasmith, chief operating officer of Unisys, said customers are placing greater emphasis on infrastructure that can support AI applications without compromising security or operational reliability. "Organizations are looking for infrastructure environments that can support growing AI demands while remaining secure, resilient and cost-efficient," Arrasmith said. The company also received Product Challenger classifications in three additional categories: AI-ready infrastructure managed services for large accounts in the U.S. and U.K., and managed cloud hosting and resilient infrastructure services in the U.K. Discover more Read Local News Map Live Routes Read Newspapers ISG uses the Product Challenger designation for providers with established technical capabilities and service portfolios that are continuing to develop their market presence. The distinction places Unisys below the Leader category in those market segments while recognizing its existing service capabilities. Shashank Rajmane, senior manager and principal analyst at ISG, cited Unisys' approach to combining infrastructure modernization with ongoing operational management. "Unisys differentiates itself through its ability to translate hybrid infrastructure transformation into a governed operating model by addressing hosting, recovery and optimization as a single service," Rajmane said. The assessment highlights the growing importance of integrated infrastructure services as enterprises balance AI adoption, cloud modernization, cybersecurity and disaster recovery requirements. For Unisys, the five Leader designations provide third-party recognition of its capabilities in those markets, particularly among midsize commercial customers and U.S. public-sector organizations. Support the local news that supports Chester County. MyChesCo delivers reliable, fact-based reporting and essential community resources - free for everyone. If you value that, click here to become a patron today. Discover more Business news subscription Read Daily News

MyChesCo
Oct 8th, 2026
Unisys expands AI workplace recognition across europe.

Unisys expands AI workplace recognition across europe. BLUE BELL, PA - Unisys (NYSE: UIS) received 17 Leader designations across the U.S., U.K. and Germany in ISG's 2026 Future of Work Services assessment, including recognition in a new category focused on AI-augmented workplace collaboration. Discover more Book Local Tours Read Travel Guides The Blue Bell-based technology company was named a Leader in ISG's new AI-Augmented Collaboration and Experience Services quadrant in the U.K. and Germany, reflecting its push to expand artificial intelligence across workplace services. ISG evaluates providers based on factors including service breadth, market presence and competitive positioning. This marks the seventh consecutive year Unisys has received Leader recognition in the annual report. The company also received Leader designations in Workplace Strategy and Enablement Services and Digital Workplace Operations and Support Services across all three markets. In the U.S., Unisys was additionally recognized in Smart and Sustainable Workplace Leadership for device lifecycle management, workplace energy monitoring and environmental, social and governance reporting. Discover more Read Daily News View Census Data The AI-focused category evaluated providers on areas including governance, adoption and organizational change management as companies integrate artificial intelligence into workplace operations. "Workplace services are being reshaped by AI, evolving stakeholder expectations and increasing demands for security and efficiency," Patrycja Sobera, senior vice president and general manager of Digital Workplace Solutions at Unisys, said. ISG also cited Unisys' Experience Management Office and experience-level agreement model, which are designed to measure workplace performance beyond traditional service metrics. For workplace operations, ISG pointed to the company's Service Experience Accelerator, which combines operational, service and experience data. Kevin Turner, principal consultant with ISG's Future of Work team, said Unisys' U.K. offering connects workplace strategy, operations and AI adoption through a broader experience-management framework. The designations come as Unisys continues positioning its digital workplace business around AI-enabled services, employee experience, security and automation. Support the local news that supports Chester County. MyChesCo delivers reliable, fact-based reporting and essential community resources - free for everyone. If you value that, click here to become a patron today. Discover more Read Local News Map Live Routes Read Newspapers

PR Newswire
Oct 8th, 2026
Everest Group names unisys a Leader and Star Performer in 2026 Digital Workplace Services PEAK Matrix(R) Assessment - North America.

Everest Group names unisys a Leader and Star Performer in 2026 Digital Workplace Services PEAK Matrix(R) Assessment - North America. Oct 08, 2026, 10:00 ET Recognized for its experience-led approach, AI-enabled workplace tools and differentiated field-services model BLUE BELL, Pa., Oct. 8, 2026 /PRNewswire/ - Unisys (NYSE: UIS) has been named a Leader and Star Performer in Everest Group's 2026 Digital Workplace Services PEAK Matrix(R) Assessment -North America. The recognition reflects the company's strength in regulated industries, IT ecosystem partnerships and transparent client engagement. Advancing from a Major Contender in 2025 to Leader placement, the company is one of four Star Performers, a designation given to organizations with the greatest year-over-year improvement in the market. Everest Group attributed the advancement to the company's AI-enabled smart workplace tools, an experience-led approach to employee support and a differentiated field-services model. The report evaluates 29 leading providers of digital workplace services across North America based on market impact, vision and capability. Market impact reflects market adoption and delivered value, while vision and capability measure the scope of services and innovation. Everest Group identifies Leaders as providers with expertise in end-to-end workplace engagements, a balanced portfolio, a clear vision supported by agnostic and contextualized IP, and solutions backed by skilled talent and delivery capabilities. "Organizations today need digital workplace experiences that drive productivity, engagement and connection across the workforce," said Patrycja Sobera, senior vice president and general manager of Digital Workplace Solutions, Unisys. "Being recognized as both a Leader and a Star Performer demonstrates our strength in transforming workplace experiences through AI-enabled services, operational excellence and a relentless focus on user outcomes." Key strengths for Unisys cited in the report include: * AI-enabled smart workplace capabilities: for using AI-powered tools, including the proprietary Microsoft Teams Rooms (MTR) Dashboard, which monitors device health and usage to improve the availability and user experience of meeting rooms and broader workplace environments. * Experience-led workplace transformation: for combining persona-based insights, workplace analytics and business outcome measurements through the XLA 3.0 framework. * Broad ecosystem: for partnering with technology providers to deliver fit-for-purpose solutions that serve midmarket organizations. * Mature field-services capabilities: for extending beyond traditional on-site support with differentiated offerings such as AR-assisted technicians and liquid cooling for data centers. * Transparent client engagement: for demonstrating transparency and commitment throughout the client experience. "Unisys' experience-led approach to workplace transformation reinforced by its XLA 3.0 framework, along with its mature field services portfolio and focus on frontline worker enablement, has helped it attain its position as a Leader and emerge as a Star Performer in Everest Group's Digital Workplace Services PEAK Matrix(R) Assessment 2026 - North America," said Prabhneet Kaur, practice director, Everest Group. "Its smart workplace capabilities, leveraging the MTR dashboard, further strengthen its positioning. Clients also value Unisys for its strong engagement approach, transparency and commitment." Read more from the Everest Group report. Disclaimer Licensed extracts taken from Everest Group's PEAK Matrix(R) Reports may be used by licensed third parties for use in their own marketing and promotional activities and collateral. Selected extracts from Everest Group's PEAK Matrix(R) reports do not necessarily provide the full context of our research and analysis. All research and analysis conducted by Everest Group's analysts and included in Everest Group's PEAK Matrix(R) reports is independent and no organization has paid a fee to be featured or to influence their ranking. To access the complete research and to learn more about our methodology, please visit Everest Group PEAK Matrix(R) Reports. About Unisys Unisys is a global technology solutions company that powers breakthroughs for the world's leading organizations. Our solutions - cloud, AI, digital workplace, applications and enterprise computing - help our clients challenge the status quo and unlock their full potential. To learn how we have been helping clients push what's possible for more than 150 years, visit unisys.com and follow us on LinkedIn. RELEASE NO.: 1008/10075 Unisys and other Unisys products and services mentioned herein, as well as their respective logos, are trademarks or registered trademarks of Unisys Corporation. Any other brand or product referenced herein is acknowledged to be a trademark or registered trademark of its respective holder. UIS-C SOURCE Unisys Corporation

PR Newswire
Oct 1st, 2026
Unisys named a global Leader in 2026 ISG Provider Lens(R) Future of Work Services Report.

Unisys named a global Leader in 2026 ISG Provider Lens(R) Future of Work Services Report. Oct 01, 2026, 09:00 ET Unisys earns 17 Leader designations, including recognition in ISG's new AI-Augmented Collaboration and Experience Services quadrant BLUE BELL, Pa., Oct. 1, 2026 /PRNewswire/ - Unisys (NYSE: UIS) has been named a Leader in the 2026 ISG Provider Lens(R) Future of Work Services Report by Information Service Group (ISG), earning 17 Leader designations across the U.S., U.K. and Germany. New to this year's report is the AI-Augmented Collaboration and Experience Services quadrant, where Unisys was designated a Leader in the U.K. and Germany. The recognition reflects the company's leadership in secure, experience-led digital workplace services and continued investment in AI-enabled workplace solutions and responsible AI adoption. ISG defines Leaders as organizations with a comprehensive portfolio of products and services, a strong market presence and well-established competitive strategies that position them to win business. This is the seventh year Unisys has been recognized as a Leader in the annual report, demonstrating sustained strength across workplace strategy, operations and emerging AI-enabled services. "Workplace services are being reshaped by AI, evolving stakeholder expectations and increasing demands for security and efficiency," said Patrycja Sobera, senior vice president and general manager, Digital Workplace Solutions, Unisys. "Organizations need partners that can turn those changes into measurable business outcomes. This recognition reflects our focus on delivering workplace experiences that improve productivity, strengthen security and create a practical path for adopting AI at scale." Unisys received Leader designations in four quadrants in several regions: * AI-Augmented Collaboration and Experience Services (new quadrant): Recognized in the U.K. and Germany for its structured approach to AI governance and adoption, as well as organizational change management. * Workplace Strategy and Enablement Services: Recognized in the U.S., U.K. and Germany for aligning workplace services with business outcomes and employee experience. ISG highlighted the Unisys Experience Management Office (XMO) and experience level agreement (XLA) model, which enables organizations to measure workplace performance beyond traditional service metrics. * Digital Workplace Operations and Support Services: In the U.S., U.K. and Germany, ISG cited the Unisys Service Experience Accelerator (SEA), which combines operational, service and experience data to improve outcomes. * Smart and Sustainable Workplace Leadership: Unisys was acknowledged in the U.S. for workplace services that support sustainability and operational efficiency. Unisys stood out for its device lifecycle management capabilities, workplace energy monitoring and ESG reporting. "In the U.K., Unisys delivers a comprehensive, experience-led workplace services portfolio that spans the full transformation lifecycle, from strategy and enablement to ongoing operations and support," said Kevin Turner, principal consultant, Future of Work team at ISG. "By connecting the human, digital and physical workplace with XLA 3.0 governance, responsible and intentional AI, along with its execution-ready roadmaps, Unisys helps organizations translate employee experience into operational insight, sustained AI adoption and measurable business value." About Unisys Unisys is a global technology solutions company that powers breakthroughs for the world's leading organizations. Our solutions - cloud, AI, digital workplace, applications and enterprise computing - help our clients challenge the status quo and unlock their full potential. To learn how we have been helping clients push what's possible for more than 150 years, visit unisys.com and follow us on LinkedIn. RELEASE NO.: 1001/10073 Unisys and other Unisys products and services mentioned herein, as well as their respective logos, are trademarks or registered trademarks of Unisys Corporation. Any other brand or product referenced herein is acknowledged to be a trademark or registered trademark of its respective holder. SOURCE Unisys Corporation

Unisys
Oct 1st, 2026
Unisys named a global Leader in 2026 ISG Provider Lens(R) Future of Work Services Report.

Unisys named a global Leader in 2026 ISG Provider Lens(R) Future of Work Services Report. Unisys earns 17 Leader designations, including recognition in ISG's new AI-Augmented Collaboration and Experience Services quadrant BLUE BELL, Pa., Oct. 1, 2026 - Unisys (NYSE: UIS) has been named a Leader in the 2026 ISG Provider Lens(R) Future of Work Services Report by Information Service Group (ISG), earning 17 Leader designations across the U.S., U.K. and Germany. New to this year's report is the AI-Augmented Collaboration and Experience Services quadrant, where Unisys was designated a Leader in the U.K. and Germany. The recognition reflects the company's leadership in secure, experience-led digital workplace services and continued investment in AI-enabled workplace solutions and responsible AI adoption. ISG defines Leaders as organizations with a comprehensive portfolio of products and services, a strong market presence and well-established competitive strategies that position them to win business. This is the seventh year Unisys has been recognized as a Leader in the annual report, demonstrating sustained strength across workplace strategy, operations and emerging AI-enabled services. "Workplace services are being reshaped by AI, evolving stakeholder expectations and increasing demands for security and efficiency," said Patrycja Sobera, senior vice president and general manager, Digital Workplace Solutions, Unisys. "Organizations need partners that can turn those changes into measurable business outcomes. This recognition reflects our focus on delivering workplace experiences that improve productivity, strengthen security and create a practical path for adopting AI at scale." Unisys received Leader designations in four quadrants in several regions: * AI-Augmented Collaboration and Experience Services (new quadrant): Recognized in the U.K. and Germany for its structured approach to AI governance and adoption, as well as organizational change management. * Workplace Strategy and Enablement Services: Recognized in the U.S., U.K. and Germany for aligning workplace services with business outcomes and employee experience. ISG highlighted the Unisys Experience Management Office (XMO) and experience level agreement (XLA) model, which enables organizations to measure workplace performance beyond traditional service metrics. * Digital Workplace Operations and Support Services: In the U.S., U.K. and Germany, ISG cited the Unisys Service Experience Accelerator (SEA), which combines operational, service and experience data to improve outcomes. * Smart and Sustainable Workplace Leadership: Unisys was acknowledged in the U.S. for workplace services that support sustainability and operational efficiency. Unisys stood out for its device lifecycle management capabilities, workplace energy monitoring and ESG reporting. "In the U.K., Unisys delivers a comprehensive, experience-led workplace services portfolio that spans the full transformation lifecycle, from strategy and enablement to ongoing operations and support," said Kevin Turner, principal consultant, Future of Work team at ISG. "By connecting the human, digital and physical workplace with XLA 3.0 governance, responsible and intentional AI, along with its execution-ready roadmaps, Unisys helps organizations translate employee experience into operational insight, sustained AI adoption and measurable business value." About unisys. Unisys is a global technology solutions company that powers breakthroughs for the world's leading organizations. Its solutions - cloud, AI, digital workplace, applications and enterprise computing - help its clients challenge the status quo and unlock their full potential. To learn how Unisys has been helping clients push what's possible for more than 150 years, visit unisys.com and follow Unisys on LinkedIn. RELEASE NO.: 1001/10073 Unisys and other Unisys products and services mentioned herein, as well as their respective logos, are trademarks or registered trademarks of Unisys Corporation. Any other brand or product referenced herein is acknowledged to be a trademark or registered trademark of its respective holder. "Workplace services are being reshaped by AI, evolving stakeholder expectations and increasing demands for security and efficiency," said Patrycja Sobera, senior vice president and general manager, Digital Workplace Solutions, Unisys. "Organizations need partners that can turn those changes into measurable business outcomes. This recognition reflects our focus on delivering workplace experiences that improve productivity, strengthen security and create a practical path for adopting AI at scale." The future of work is being reshaped by AI, evolving employee expectations and increasing demands for security and efficiency. Unisys is proud to share that Unisys has been named a Leader in the 2026 ISG Provider Lens(R) Future of Work Services Report. This recognition underscores its commitment to helping organizations harness the power of AI while delivering secure, seamless and experience-led workplace services. By combining AI-driven innovation with deep workplace expertise, Unisys help clients enhance productivity, strengthen security and create better experiences for their employees. This achievement reflects the dedication, expertise and innovation of its teams around the world as they help clients navigate the future of work with confidence. Suggested news release. See how Unisys is shaping the future of AI, Cloud and Digital Transformation. Ready to see what's possible? Connect with its experts to discuss the specific outcomes you aspire to achieve. Unisys'll explore solutions tailored to your objectives, operations, and industry.