Senior Consultant / Project Manager

Who we are:

• We are technologists
• We are customer engagement enthusiasts
• We are listeners and researchers
• We are doers, thinkers and problem solvers
• We are collaborative and cooperative
• We are accountable to one another - and for one another
 

What we look for:

• People who are smart, honest and genuine
• People who take pride in their work
• People willing to do what it takes and think outside the box
• People who are life-long learners and help others learn along the way
• People who laugh and don't take themselves too seriously
• People who do right by others
• People who appreciate the abilities and differences of others
• People who want to participate in building a positive work culture
 

What we offer:

• Collaborative environment without politics, micro-management or burdensome tools and processes
• Remote or hybrid, flexible work environment with social events
• Empowerment to make your mark
• Growth defined by experiences, not tenure or rank
• Invest in Your Nest benefit to upgrade home office
• Wellness benefit for gym membership or exercise equipment
• Learning allowance for classes, training or personal pursuit
• Discretionary Unlimited PTO, 11 paid holidays, birthday off and summer hours
• Monthly cell phone / internet allowance
• Excellent medical, vision and dental benefits plus 401k with company match
• Education, certifications and training
• Casual dress
 

Responsibilities:

• Develop and maintain client relationships, building trust and gaining knowledge of ongoing needs and challenges within client organizations
• Provide leadership for project teams, providing unparalleled satisfaction and results driven outcomes for our clients
• Create and manage project timelines to ensure on-time and on-budget delivery
• Lead requirements gathering, estimate development and deliverable completion specific to project requirements
• Lead and participate in design and architecture sessions with clients, identifying areas to drive transformation and innovation at medium/large client organizations
• Install, configure, deploy, customize and test Root16 solutions for assigned clients
• Train and educate clients on our process and deliverables, helping to drive adoption and overall client success
• Stay current on industry technology trends through self-study and training, sharing knowledge gains internally and externally via internal sessions, blog posts, and social media
 

Requirements:

• Minimum 3+ years’ experience leading and/or working in software implementation projects
• Experience with Microsoft technologies in a professional services environment
• At least 2 years of experience leading project teams, either formally or informally with budget management responsibilities
• Agile methodology experience for software implementations
• Background in one or more of the following Microsoft solutions: Dynamics 365 Sales, Marketing/Customer Insights Journeys, Customer Service, Portals, Power Platform or other CRM applications
• Willingness and ability to quickly learn new features and functionality offered in Microsoft Dynamics and the Power Platform tech stack
• Occasional travel required, less than 20%