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Jefferson Health

Academic health system

Clinical Improvement Program Specialist Senior

Program ManagementConfirmed live in the last 24 hours
Full-timePhiladelphia, PA, USANo salary listedIn-person

About the Job

Requirements

  • A B.S. in Business, a relevant clinical field, Healthcare Administration, and/or Quality and Safety.
  • At least 7 years of project management experience.
  • Proven ability to manage all stages of the project management life cycle.
  • Experience working in teams with diverse backgrounds and experiences.
  • Superior interpersonal management skills and emotional intelligence.
  • Experience overseeing large, complex projects in a dynamic healthcare environment and within other healthcare organizations.
  • Excellent communication and interpersonal skills, with strong leadership and multitasking abilities.
  • Experience managing information systems, clinical initiatives, and process improvement projects.
  • Comfort working in a complex matrixed environment.
  • PMP or CAPM certification; candidates may currently be pursuing certification.

Responsibilities

  • Advance organizational clinical strategic improvement by providing project leadership and partnering closely with the Clinical Improvement Designer.
  • Apply project management expertise, process improvement principles, and familiarity with healthcare operations to drive work across the Plan, Execute, and Sustain phases of clinical improvement projects.
  • Own project documentation, collaborate daily with project team members, operational leaders, and key stakeholders, and manage and facilitate meetings.
  • Use enterprise project management standards, processes, policies, methodologies, and tools to manage timelines, resources, and budgets.
  • Collaborate with Clinical Improvement Team members and leaders to drive organization-wide initiatives and improvement work, with ownership of accountability and outcomes.
  • Assist with data and key performance indicator tracking and report-outs to leadership to improve initiative performance and reduce clinical variation and utilization.
  • Provide project management support across the OnPoint Program’s efforts to improve equity, experience, quality, safety, and population health.
  • Develop and maintain trusting relationships with key stakeholders to foster collaborative improvement efforts.

Desired Qualifications

  • Lean Six Sigma Green Belt certification or above, and/or a quality improvement-related certification.

About the Company

Jefferson Health

Academic health system

Jefferson Health is an academic health system serving Philadelphia, South Jersey, and surrounding communities. The system delivers hospital, specialty, primary, emergency, outpatient, research, and professional education services across its care network. It serves patients, families, clinicians, students, researchers, and regional communities. Its operating model centers on clinical care integrated with university education, research, physician practices, and shared health-system operations. Teams work across nursing, physicians, allied health, research, education, technology, facilities, administration, and patient access. This structure supports consistent delivery across the organization.

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