Senior ERP Product Owner - Services

Position Summary

Leads the strategic functional direction of Oracle E-Business Suite (EBS) modules at global scale — ensuring cross-module coherence, driving process convergence across regions, and shaping the long-term evolution of the platform. Serves as the single point of design authority for Oracle EBS functional domains, translating enterprise business strategy into a unified, scalable ERP roadmap aligned to global services operations.

Responsibilities

Strategic Governance & Platform Direction

• Governs the strategic evolution of Oracle EBS functional domains, ensuring coherence and harmonization across all global modules and business units
• Defines and drives global convergence initiatives — aligning processes, data models, and solution patterns across regions to eliminate fragmentation
• Leads the translation of business strategy into Oracle EBS functional direction, serving as the bridge between enterprise objectives and platform capabilities
• Shapes the long-term platform roadmap, anticipating business needs and positioning Oracle EBS capabilities ahead of demand

Prioritization & Demand Management

• Owns the end-to-end prioritization process for Oracle EBS capabilities, balancing global needs, functional dependencies, and long-term transformation goals
• Validates and refines business demand, ensuring correct alignment of backlog items with strategic priorities and architectural standards
• Arbitrates competing priorities across regions and business units, applying a consistent framework for investment decisions

Design Authority & Solution Oversight

• Coordinates feasibility assessments, high-level solutioning, and design authority activities across functional teams
• Validates functional solutions and configuration enhancements against platform integrity, cross-module dependencies, and scalability requirements
• Evaluates long-term implications of design choices, ensuring decisions do not create technical debt or compromise future flexibility

Roadmap Execution & Delivery Governance

• Validates cross-functional platform initiatives and Oracle EBS module enhancement roadmaps, including scope definition and delivery planning
• Tracks completion of Oracle EBS module enhancements — including configuration updates, functional changes, and release outcomes
• Ensures delivery milestones align with committed timelines and that release outcomes meet functional acceptance criteria

Qualifications

Experience

• 8-10 years of experience in Oracle EBS product ownership, functional leadership, or global process governance
• Proven track record managing Oracle EBS modules at enterprise scale, including cross-module alignment and multi-region convergence
• Demonstrated experience prioritizing complex Oracle EBS backlogs and balancing global, functional, and technical constraints
• Experience operating within matrixed, multi-stakeholder environments across geographies and business units

Education

• University degree in Information Technology, Computer Science, Business Administration, or equivalent experience; Advanced Degree may be required

Technical Skills

• Deep understanding of Oracle EBS architectures, module interactions, and integration patterns
• Ability to evaluate functional impacts, cross-module dependencies, and long-term implications of design choices
• Familiarity with Oracle EBS configuration management, release processes, and upgrade planning
• Working knowledge of data models, process harmonization frameworks, and Enterprise Resource Planning (ERP) convergence methodologies

Services Operations

• Strong understanding of end-to-end services lifecycle processes including service contract management, field service dispatch, installed base management, depot repair, and warranty/entitlement administration
• Ability to translate services business requirements into Oracle EBS functional specifications and configuration decisions
• Familiarity with service revenue recognition models, preventive maintenance scheduling, and Service Level Agreement (SLA) compliance frameworks
• Understanding of field workforce management, spare parts logistics, and customer entitlement workflows within ERP environments

Communication & Influence

• Ability to articulate complex technical trade-offs to senior business stakeholders in clear, decision-ready terms
• Proven ability to build consensus across competing regional and functional priorities
• Skilled at orchestrating alignment across distributed teams without direct authority

Professional Competencies

• Strategic thinking — ability to connect platform decisions to long-term business outcomes
• Decisive leadership — comfortable making high-stakes prioritization calls with incomplete information
• Systems-level perspective — sees interdependencies across modules, regions, and timelines
• Influence without authority — drives convergence and alignment across matrixed organizations

Physical & Environmental Demands

• Standard office environment; no unusual physical demands

Time Travel Required

• Up to 15% 

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPLES: Safety.  Integrity.  Respect.  Teamwork.  Inclusion.

OUR STRATEGIC PRIORITIES

• High-Performance Culture
• Customer Focus
• Operational Excellence
• Innovation
• Financial Strength

VERTIV BEHAVIORS

• Own it
• Act with urgency
• Foster a customer-first mindset
• Think big and execute
• Lead by example
• Drive continuous improvement
• Learn and seek out development
• Promote transparent & open communication

About Vertiv

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs.  Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.  

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer 

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected].

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