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Frontier Behavioral Health

Behavioral health provider offering crisis services

Mental Health Technician

Nursing & Frontline Patient CareConfirmed live in the last 24 hours
Full-timeSpokane, WA, USA$19.80 - $24.12 /hr

About the Job

Requirements

  • An active Nursing Assistant Registration or Nursing Assistant Certification is required at the time of application.
  • A high school diploma or GED is required.
  • A Food Handlers Permit is required within 7 days of hire.
  • An active Basic Life Support (BLS) certification is required, or it must be obtained within 90 days of hire.
  • Ability to communicate effectively in written and oral formats, including completing objective clinical documentation.
  • Ability to communicate with individuals from varied backgrounds, education levels, and socioeconomic statuses.
  • Basic computer skills, including documenting in an electronic medical record, using electronic time tracking, and using Outlook, Word, and HRIS.
  • Work may involve sitting and/or constant movement, and the employee may be required to lift 10–20 pounds.

Responsibilities

  • Monitor and supervise client activities and behaviors, including general milieu supervision and scheduled patient rounding.
  • Complete clear, objective clinical documentation regarding patient activities and behaviors within an appropriate time frame.
  • Provide feedback to clinical staff regarding patient interactions, activities, and behaviors.
  • Report suspected changes in patient condition and potential crisis situations to the charge nurse or unit leader.
  • Follow patients’ written treatment plans.
  • Provide verbal redirection and gradual guidance when needed, role-model appropriate behavior, and use de-escalation techniques aligned with provided training.
  • Remain alert and provide direct line-of-sight monitoring of patients as needed.
  • Perform general house cleaning, including vacuuming, dusting, washing dishes, laundry, and sanitizing counters.
  • Engage patients in social conversation, provide supportive listening, and encourage or set up recreation activities.
  • Complete patients’ personal belongings inventories and assist with admissions as needed.
  • Attend and participate in required trainings, meetings, and supervision sessions.
  • Serve patient meals and snacks.
  • Maintain and enhance customer service for internal and external customers.
  • Establish and maintain working relationships with registered nurses, providers, and other staff.

About the Company

Frontier Behavioral Health

Behavioral health provider offering crisis services

Frontier Behavioral Health provides a full range of behavioral health services in Spokane County, including 24/7 crisis intervention and Crisis Response Services with Involuntary Treatment Act evaluations, as well as 48 inpatient beds for Evaluation & Treatment and Stabilization. Most care is outpatient, but the organization also supports Children and Youth, Adults, and Elders, plus programs like Peer Support, nursing home and school-based services, care for the homeless, a Clubhouse, and Vocational Rehabilitation. It stands out as the region’s lead provider for crisis response and serves more than 16,000 clients each year with a staff of over 700, offering both inpatient and community-based care. Its goal is to provide accessible, coordinated care that meets people’s behavioral health needs across ages and life situations.

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