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Amelia

Enterprise AI platforms for digital agents

Applications Administrator

Database AdministrationConfirmed live in the last 24 hours
Full-timeNew York, NY, USANo salary listedIn-person

About the Job

Requirements

  • At least 1 year of experience with web and application servers, including WebLogic, Tomcat, Apache, and Sun ONE/iPlanet.
  • At least 1 year of experience analyzing and tuning applications in areas such as memory management, process or thread management, and resource management, including JDBC connection pools, execution queues, and Java Message Service.
  • At least 1 year of experience working in a Network Operations Center environment.
  • Demonstrated problem-solving ability and the capacity to work independently.
  • Good verbal and written communication skills.
  • Ability to work comfortably in a fast-paced, changing environment.

Responsibilities

  • Resolve escalations received through the ticketing system, email, and phone calls in a timely manner.
  • Perform deployments across various operating systems, Linux-Apache-MySQL-PHP stack platforms, and Java 2 Platform, Enterprise Edition platforms.
  • Develop automation to diagnose various aspects of middleware.
  • Provide backup support to team members as needed.

About the Company

Amelia

Enterprise AI platforms for digital agents

Amelia provides enterprise AI with two main platforms: Amelia Conversational AI for building Digital Employees that handle customer and internal support tasks and connect to CRM/ERP, and Amelia AIOps for automating IT operations and unifying workflow tools. The products blend deterministic rule-based logic with generative AI and include a no-code/low-code Digital Employee Builder so non‑experts can create agents and deploy them quickly. It differentiates itself through enterprise governance, deep integration with existing systems, and a hybrid AI approach, serving large organizations across banking, telecom, healthcare, insurance, and retail. Amelia aims to automate complex customer service and IT workflows at scale, accelerating AI adoption in business processes; it was acquired by SoundHound AI in 2024.

Company size
201-500
Company stage
Acquired
Total funding
$175M
Headquarters
New York City, New York
Founded
1998

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