Front Desk Receptionist

Overview

Seeking: Front Desk Receptionist 

Calculated Salary Range for role: $18.73 to $22.94/hr.

Full Time Hours: 

• Monday - Friday, 5:30 AM - 1:30 PM

Our Benefits: 

• Medical, Dental, and Vision insurance
• Competitive 401(k) plan
• Paid vacation and sick time
• Early morning hours offering a great work/life balance
• Opportunity for growth that is second to none in the industry

Our Team:

Bayside CTC, located in Portland, ME, is part of Acadia Healthcare's Comprehensive Treatment Centers, the leading provider of medication-assisted treatment in the nation. Our mission is to provide full-circle care that includes a blend of therapies and the use of safe and effective medications. Our team is the front line of our fight against the opiate epidemic.

Your Job as a Receptionist:

The Receptionist will receive patients and visitors to the clinic in a professional manner in accordance with the office procedure of the clinic.  They are responsible for answering phones, general administrative functions and providing general information about the clinic to patients and the public.

Your Responsibilities as a Receptionist:

• Answer telephone calls and take messages or forward calls;
• Schedule and confirm appointments and maintain calendars;
• Greet and welcome patients, clients, and other visitors;
• Check visitors in and direct or escort them to specific destinations;
• Inform other employees of visitors’ arrivals or cancellations;
• Enter customer data and send correspondence;
• Copy, file, and maintain paper or electronic documents;
• Handle incoming and outgoing mail and email; and,
• Perform other duties as assigned.

PURPOSE STATEMENT: 

​Provide administrative support to facility management to ensure efficient operation of the facility. 

Responsibilities

​ESSENTIAL FUNCTIONS: 

• ​Support managers and employees through a variety of tasks related to organization and communication.  
• ​Responsible for confidential and time sensitive material.  
• ​Familiar with a variety of the field's concepts, practices and procedures.  
• ​Effectively communicate via phone and email ensuring that all duties are completed accurately, delivered with high quality and in a timely manner.  
• ​Attend meetings and take accurate minutes. 

• ​May responsible for accurate and timely physician credentialing. 
• ​May direct and lead the work of others. 
• ​May manage and coordinate administrative programs and office activities.  
• ​Create spreadsheets, manage databases and prepare presentations, reports and documents as needed.  
• ​Answer telephones and take messages or transfer calls. 

• ​May cover the reception desk when required. 
• ​Calendar management, schedule appointments, update calendars and arrange staff meetings 

​OTHER FUNCTIONS:  

• ​Perform other functions and tasks as assigned. 

Qualifications

​EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: 

• ​High school diploma or equivalent required.   
• ​Associate’s degree preferred.  

​

LICENSES/DESIGNATIONS/CERTIFICATIONS:  

• ​Not Applicable 

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

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