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ServiceNow

Builds software that automates business workflows

Strategic Partner Manager - Multiple Teams

Business Development & PartnershipsUpdated on Nov 7
Full-timeChicago, IL, USA

About the Job

Requirements

  • The candidate must have at least 8 years of prior channel sales experience.
  • The candidate must have experience designing partner business and channel sales and marketing plans.
  • The candidate must understand the cybersecurity space and have experience working remotely.
  • The candidate must be able to sell complex solutions with services, including endpoint, XDR/EDR, asset discovery, and asset management.
  • The candidate must have a proven record of quota achievement and career stability.
  • The candidate must have executive relationships with KPMG and DXC.

Responsibilities

  • Develop joint go-to-market and business plans for assigned partners.
  • Coordinate with ServiceNow counterparts and teams to focus on the appropriate GSI partners and strategic initiatives.
  • Conduct regular update meetings and quarterly business reviews with partners and relevant Armis team members and executives.
  • Ensure partner contracts are in place and up to date.
  • Coordinate with GSI counterparts in other regions to ensure alignment and collaboration.
  • Assist with reactive management of non-strategic GSIs within the assigned region.
  • Use relationships to increase Armis visibility within KPMG and DXC.
  • Work with the RPM to align account executives, register deals, manage opportunities and close plans, and manage and report forecasts.
  • Align partner and internal marketing teams; own and manage the overall marketing plan, including market development funds, market-to activities, partner program participation, and Armis event sponsorships.
  • Work with the RPM to request and manage market development funds and events, and attend events as appropriate.
  • Schedule and conduct partner enablement sessions, drive completion of required online courses, and educate partners on their specific value proposition and go-to-market approach.
  • Manage all components of the partner program and ensure compliance.
  • Engage strategic, distribution, and cloud service provider partners, coordinating with Strategic Partner Managers to drive regional deals.
  • Work with Services and account executives to assign appropriate managed or implementation services partners to each deal and document agreed expectations and collaboration.
  • Educate the field on the partner value proposition and plan, and on how to engage and work with partners.
  • Coordinate introductions and meetings between partners and the RPM and account executives.
  • Work with partner sales engineers to establish and use demo environments and centers of excellence.
  • Extend partner reach in collaboration with other technology, distribution, or cloud service provider partners.
  • Serve as the escalation point for sales and services issues.

About the Company

ServiceNow

Builds software that automates business workflows

ServiceNow builds cloud software that helps large organizations manage work across IT, customer service, human resources, and security. Its applications handle tasks such as resolving support tickets, onboarding employees, and responding to customer requests. Businesses configure forms, approval steps, and automation through visual tools on a common platform, connecting existing systems and using AI to assist workers or carry out tasks. The company sells subscriptions to its applications and platform, with professional services helping customers implement and use the software. Founded in 2004, ServiceNow is headquartered in Santa Clara, California.

Company size
10,001+
Company stage
IPO
Headquarters
Santa Clara, CA
Founded
2004

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