German-Speaking Junior L1 Support Specialist
Unisys
German-Speaking Junior L1 Support Specialist
Unisys
Global IT services, cloud, cybersecurity, analytics
What success looks like in this role:
As a Junior Service Desk Level 1 Agent, you will be the first point of contact for end users of one of the world’s largest Quick Service Restaurant (QSR) brands. You will support users via phone, chat, web, and email, providing friendly, accurate, and efficient technical assistance.
This is an entry‑level role, ideal for graduates or early‑career candidates who are motivated to start their IT or customer support career in an international environment, with a strong focus on German and English communication and continuous learning.
You will be successful in this role if you have:
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Unisys provides IT services and solutions to businesses and governments, focusing on digital transformation, cloud services, cybersecurity, and data analytics. Solutions are delivered through tailored consulting, managed services, and the sale of proprietary software and hardware to modernize operations, secure IT, and extract insights from data. The company differentiates itself by serving heavily regulated industries with strong security frameworks and by emphasizing ethical technology deployment, supported by thought leadership on topics like blockchain and low-code development. Its goal is to help organizations navigate digital transformation safely, efficiently, and responsibly while driving innovation.
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