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Chime

Runs a mobile banking app with no monthly fees

Senior MarTech Manager - Communications

Growth MarketingConfirmed live in the last 24 hours
Full-timeSan Francisco, CA, USA

About the Job

Requirements

  • At least 8 years of experience in marketing technology, CRM/lifecycle technology, product management, marketing automation or engineering, or a related technical field.
  • Deep hands-on expertise with Braze, including integrations, orchestration, personalization, data structures, and platform configuration.
  • Strong understanding of communications technology architecture and technical fluency with APIs, schemas, events and triggers, integrations, identity and audience syncing, and data flows.
  • Experience translating marketing needs into technical requirements and partnering with and influencing Product, Engineering, Data, and/or vendors to deliver scalable capabilities.
  • Experience managing strategic technology vendors and leading RFPs, pilots, and build-vs-buy assessments.
  • Strong systems thinking and troubleshooting skills, including diagnosing communication failures across events, data, integrations, and platforms and driving issues to resolution.
  • Experience evaluating AI-enabled capabilities and turning promising use cases into measurable pilots, workflows, or automations.

Responsibilities

  • Serve as MarTech lead for Braze and the broader communications vendor ecosystem, managing integrations, audience syncing, and data flows, and troubleshooting issues to ensure messaging technology operates reliably and at scale.
  • Partner closely with Marketing, Product, Engineering, and Data teams to translate business needs into technical requirements, identify capability gaps, and deliver scalable technology and automation solutions.
  • Manage vendor relationships, performance, and roadmap alignment; lead vendor evaluations and RFPs, pilot new capabilities, identify consolidation opportunities, and drive build-vs-buy recommendations.
  • Identify and advance opportunities to apply AI across communications operational workflows and the marketing technology stack, from evaluating third-party capabilities to building and automating workflows.
  • Drive greater value from communications technology across orchestration, personalization, experimentation, audience activation, and content.
  • Establish MarTech governance and best practices, including measures of platform health, integration reliability, data quality, adoption, and vendor performance.

About the Company

Chime

Runs a mobile banking app with no monthly fees

Chime runs a mobile banking app for everyday Americans, with accounts held at federally insured banks and no monthly or overdraft fees. It made its name by releasing direct-deposit paychecks up to two days early, and in 2019 it introduced SpotMe, which covers small overdrafts without a fee. Members spend with a Visa debit card or the Chime Card, a credit card backed by their own deposits that builds credit, and get part of their pay before payday through MyPay. Chime makes most of its money from the swipe fees merchants pay when members use its cards, plus charges and interest on instant transfers, pay advances, and small loans. Chime was founded in 2012 and is based in San Francisco, California.

Company size
1,001-5,000
Company stage
IPO
Headquarters
San Francisco, CA
Founded
2012

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