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Coupang

Sells goods online with its own overnight delivery

Director – Sales Strategy & Planning - Rocket Growth

Sales OperationsConfirmed live in the last 24 hours
Full-timeSeoul, South KoreaNo salary listedIn-person

About the Job

Requirements

  • The role requires 10–15 years of professional experience in Sales Operations, Business Planning, Strategy, or a related analytical function, preferably supporting a high-intensity, fast-paced Sales organization.
  • The candidate must have a demonstrated history of being highly structured and meticulous in planning, execution, and documentation.
  • The candidate must have advanced proficiency in data analysis and modeling, including tools such as Excel, SQL, Tableau, or Power BI, and the ability to derive strategic insights from large datasets.
  • The candidate must have exceptional written and verbal communication skills and a proven ability to summarize complex issues into a crisp, consumable storyline for executive audiences.

Responsibilities

  • Act as the primary planning partner to designated Category Leaders, coordinating and driving annual, quarterly, and ongoing sales planning processes.
  • Establish and maintain performance tracking mechanisms, including KPIs and OKRs, to monitor category sales execution against strategic objectives.
  • Conduct detailed, hypothesis-driven analysis of sales performance, market trends, and category performance to identify risks, opportunities, and areas for optimization.
  • Design and build compelling, clear, and concise strategic storylines and presentations for Sales Leadership and Executive Management.
  • Present key findings, strategic recommendations, and performance summaries, translating complex planning and tracking data into actionable business insights.
  • Quickly synthesize complex information and transform it into polished, presentation-ready formats under tight deadlines.
  • Manage, coach, and develop a team of Analysts/Planners, ensuring high quality and consistency in analytical outputs.
  • Lead development and implementation of reusable, automated, and scalable planning and tracking assets, such as dashboards, templates, and data models.
  • Drive the transition toward a self-serve data model, enabling the broader sales team to access performance data and tracking insights directly and efficiently.

Desired Qualifications

  • Prior experience at a top-tier management consulting firm is a strong advantage.
  • Experience managing or mentoring analytical staff.
  • Expertise in CRM systems such as Salesforce, planning tools, and business intelligence platforms such as Tableau.

About the Company

Coupang

Sells goods online with its own overnight delivery

Coupang runs one of South Korea's largest online stores, selling groceries, electronics, household goods and fashion to consumers and small businesses. Rather than relying on outside carriers, it delivers most orders through its own warehouses and drivers, and its Rocket Delivery service brings millions of items to doorsteps overnight or the same day. Shoppers order through the Coupang app or website, and the company earns money from its own retail sales, commissions and fulfillment fees from outside sellers, and a paid membership. Coupang was founded in Seoul in 2010 and is headquartered in Seattle, with most of its operations and staff in South Korea.

Company size
10,001+
Company stage
IPO
Headquarters
Seattle, WA
Founded
2010

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