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Fanatics

China-based licensed sports merchandise retailer

Quality Control Supervisor - HVI2 + Makeups

Validation, Compliance & Quality SystemsUpdated on Nov 14
Full-timeSunnyvale, TX, USANo salary listed

About the Job

Requirements

  • A high school diploma is required.
  • At least five years of work experience in an equivalent or supervisory role, preferably in highly configurable, high-mix/low-volume product manufacturing, consumer-packaged goods, or contract manufacturing.
  • Experience conducting quality-process audits and addressing quality issues promptly.
  • Extensive experience in a manufacturing or production environment.
  • A proven record of meeting quality targets for on-time delivery, utilization, efficiency, and scrap while maintaining high quality.
  • Significant experience in a supervisory role within a busy manufacturing setting.
  • A proven record of maintaining quality, safety, and compliance standards in a manufacturing environment.
  • A proven ability to collaborate with production and with departments such as engineering, quality assurance, and supply chain.
  • Ability to work extended hours, including overtime, evenings, weekends, and holidays, as production demands.
  • Ability to work in a fast-paced, complex, highly configurable manufacturing environment.
  • Ability to stand and walk for prolonged periods, lift and carry up to 35 pounds, and regularly bend, stoop, kneel, and reach overhead or below shoulder level.
  • Ability to comply with safety protocols, including personal protective equipment usage, and remain alert and focused during long shifts and high-pressure situations.

Responsibilities

  • Compile and communicate information from quality audits to Quality Managers, manufacturing teams, and supply chain partners.
  • Communicate and audit production work in progress to verify that it meets critical-to-quality requirements.
  • Track the status of physical samples for components and work in progress, and verify sign-offs.
  • Deliver and archive product and component binders for products produced in the plant.
  • Coordinate, track, and deliver finished sheets to the New York office.
  • Provide routine reports on component quality performance and quality-control status throughout the plant.
  • Attend product walkthroughs and bill-of-material reviews; evaluate schedule risks and potential quality alerts.
  • Liaise with project management to keep manufacturing and finishing processes on schedule and support product release dates.
  • Manage on-site and in-process quality assurance checks for work in progress and finished goods across the supply chain.
  • Work with operators, supervisors, and line leads to meet quality standards for each operation, and collaborate with organizational leaders to create and implement processes as needed.
  • Educate production operators, line leads, and supervisors on key quality attributes and their impact on collectors; work with the Brand Team to communicate key product initiatives and components to manufacturing teams.
  • Contribute to production training materials and their implementation.
  • Support the development of quality-control reporting and analytics.
  • Work with the Topps and Fanatics Collectibles teams to identify supply-chain challenges and develop and execute plans to address supplier issues; contribute feedback to process re-engineering.
  • Ensure compliance with regulatory and company standards for the responsible department.
  • Collaborate with Continuous Improvement and Production teams to implement lean manufacturing principles and continuous-improvement initiatives informed by production-process and workflow analytics.
  • Document incidents, accidents, and quality issues in the responsible department.
  • Support KPI reporting and analytics for scrap, efficiency, equipment utilization, and headcount utilization.
  • Ensure materials and supplies needed for the binder project are available.
  • Inform the direct manager of planned or unplanned leave during scheduled work and maintain regular communication about department matters.

Desired Qualifications

  • Sports trading-card experience.
  • Experience leading teams.
  • Bilingual Spanish-speaking ability.
  • Experience with lean manufacturing initiatives.
  • Experience with lean manufacturing, Six Sigma, or other process-improvement methodologies.
  • Knowledge of ISO standards and regulatory compliance.
  • Strong collaboration skills and knowledge of trading-card industry quality practices.

About the Company

Fanatics

China-based licensed sports merchandise retailer

Fanatics China is a joint venture between Fanatics Inc. and Hillhouse Capital that localizes and scales licensed sports merchandise for China. It designs, manufactures, and markets fan gear for Chinese consumers, operating a multi-channel model that includes building and running e-commerce sites for global leagues and teams, exploring online marketplaces, and developing physical retail concepts. Its product workflow combines technology, data, and on-demand manufacturing to manage the entire supply chain, enabling fast response to demand. The company differentiates itself through a China-focused approach backed by Hillhouse’s network and investments, its end-to-end vertical commerce model, and partnerships with hundreds of sports organizations, which together help it navigate China’s complex retail landscape. The goal is to satisfy a previously underserved Chinese market for licensed sports merchandise by creating localized products and channels that connect fans with official gear.

Company size
10,001+
Company stage
Growth Equity (Venture Capital)
Total funding
$5.2B
Headquarters
Huangpu, China
Founded
1995

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