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Concentrix

Global BPO offering customer engagement services

API Solution Architect – Node.js

Backend EngineeringUpdated on Nov 11
Full-timeGeorgia, USA

About the Job

Requirements

  • At least 10 years of software engineering experience, including at least 5 years in Solution Architecture, Principal Architecture, or Enterprise Architecture roles.
  • Strong hands-on expertise in Node.js, JavaScript, TypeScript, Express.js, NestJS, and Fastify.
  • Extensive experience designing and implementing enterprise-scale API platforms and integration architectures.
  • Experience modernizing legacy applications and APIs using cloud-native and microservices-based approaches.
  • Experience building or leveraging LLM-powered automation, AI-assisted development frameworks, GitHub Copilot customization, or agentic engineering workflows.
  • Deep understanding of REST, GraphQL, gRPC, WebSockets, and event-driven integration patterns.
  • Strong knowledge of API security, authentication, authorization, rate limiting, caching, and governance frameworks.
  • Hands-on experience with cloud platforms including AWS, Azure, and/or GCP.
  • Experience with Docker, Kubernetes, serverless architectures, and container orchestration technologies.
  • Strong understanding of CI/CD pipelines, DevSecOps practices, and automated testing frameworks.
  • Experience with SQL and NoSQL databases, including PostgreSQL, MongoDB, DynamoDB, or equivalent platforms.
  • Strong understanding of Agile, Lean, DevOps, and continuous improvement methodologies.
  • Applicants must be legally authorized to work in the United States.
  • Applicants must reside in the United States or have a valid U.S. address for residence.

Responsibilities

  • Architect and lead the design of scalable, secure, high-performance RESTful APIs, GraphQL services, and event-driven integrations using Node.js, NestJS, Express, and Fastify.
  • Design and deliver agentic API migration factories using chained LLM-driven pipelines with human-gated pull request reviews to accelerate legacy-to-modern API transformation initiatives.
  • Author and govern custom GitHub Copilot Skills and AI-assisted engineering accelerators as reusable delivery artifacts across programs and teams.
  • Establish and promote OpenAPI Specification-first development workflows, standards, and governance across NestJS, Fastify, Express, Lambda, and serverless architectures.
  • Define enterprise API standards, architectural patterns, governance frameworks, and best practices for scalability, maintainability, and reuse.
  • Partner with product owners, engineering teams, enterprise architects, and business stakeholders to translate business requirements into modern API-led solutions.
  • Drive cloud-native API architectures aligned with enterprise integration strategies across AWS, Azure, and GCP environments.
  • Implement and enforce API security best practices, including OAuth2, JWT, SSO, encryption, rate limiting, and threat mitigation controls.
  • Lead API lifecycle management processes, including design, documentation, versioning, deployment, observability, and governance.
  • Evaluate, recommend, and integrate API management platforms such as Apigee, Kong, AWS API Gateway, and MuleSoft, or equivalent technologies.
  • Guide development teams on microservices architecture, domain-driven design, event-driven systems, and asynchronous communication models.
  • Establish observability, monitoring, performance engineering, and scalability testing frameworks to ensure APIs consistently meet SLAs.
  • Provide technical leadership, mentoring, and architectural guidance for engineering teams focused on modern API development and AI-assisted engineering practices.
  • Collaborate with DevOps and platform engineering teams to implement CI/CD pipelines, automated quality controls, and infrastructure-as-code practices.

Desired Qualifications

  • Cloud certifications such as AWS Solutions Architect, Microsoft Azure Architect Expert, or Google Cloud Professional Architect.
  • Experience implementing enterprise AI platforms, generative AI solutions, and LLM orchestration frameworks.
  • Experience developing and governing custom GitHub Copilot Skills, prompt engineering standards, and AI development accelerators.
  • Experience with Kafka, RabbitMQ, EventBridge, or other event-streaming technologies.
  • Familiarity with observability platforms such as Datadog, Prometheus, Grafana, ELK, or New Relic.
  • Experience with API monetization, developer portals, and API product management.
  • Background supporting large-scale enterprise digital transformation, financial services, telecommunications, technology, or consulting environments.
  • Experience leading globally distributed engineering teams and large modernization programs.

About the Company

Concentrix

Global BPO offering customer engagement services

Concentrix provides global technology and BPO services, helping recognized brands grow and run operations more efficiently through end-to-end solutions that include customer engagement, digital transformation, and IT services. It leverages AI, APIs, and advanced analytics to tailor offerings and act as a seamless extension of each client, delivering consistent experiences across regions. Its differentiators are large-scale, technology-enabled capabilities, data-driven insights, and sector-specific expertise that enable integrated, customized solutions. The company aims to help clients achieve strategic goals by accelerating digital transformation and improving customer interactions with reliable, globally consistent service.

Company size
10,001+
Company stage
IPO
Headquarters
Newark, CA
Founded
1969

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