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Braze

Customer engagement platform for cross-channel messaging

Account Executive - Enterprise Retail

Account ExecutiveConfirmed live in the last 24 hours
Full-timeChicago, IL, USA$150k - $171.5k /yr

About the Job

Requirements

  • Eight to ten years of strategic SaaS sales experience focused on large enterprise clients, ideally in Retail and Consumer Goods.
  • Experience selling complex solutions, including Value Selling and Business Value Assessments.
  • A proven ability to source and prospect new accounts through outbound strategies.
  • Eight or more years of experience selling complex SaaS solutions to enterprise clients is described as ideal; typical deal sizes exceed $1 million per year.
  • At least ten years of overall industry experience is sought, ideally focused on Retail and Consumer Goods.
  • Experience working with enterprise organizations and navigating complex, cross-functional stakeholder and decision-making committees.
  • Experience selling solutions to stakeholders in both IT and business departments is highly valued.
  • Familiarity with analytics, customer relationship management, marketing automation, customer data management, digital media, or content marketing solutions is an excellent fit.
  • Prior routine collaboration with marketing, partnerships, and business development teams to accelerate lead generation efforts.
  • Strong verbal, written, and presentation skills for explaining technical concepts and business outcomes.
  • Ability to adapt to cloud applications and tools, with experience using Salesforce.com or similar customer relationship management systems and leveraging artificial intelligence for productivity.
  • Strong networking skills to navigate large organizations and identify key decision-makers.
  • Current understanding of the digital and application landscape and consumer trends.
  • Willingness to travel as needed.

Responsibilities

  • Manage the full sales cycle from prospecting to close across prospective and strategic existing customers in the large Enterprise segment.
  • Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities and procurement processes.
  • Identify and pursue net-new enterprise accounts through targeted prospecting and outbound efforts.
  • Develop and manage relationships with high-profile accounts while actively seeking new opportunities.
  • Use a consultative sales approach to identify priority business challenges and sell solutions based on value.
  • Collaborate with internal and external teams to ensure a seamless client experience.
  • Drive account expansion within assigned accounts using market insights.
  • Educate clients on industry trends and position Braze as a trusted partner and ecosystem leader.
  • Use Salesforce.com, Clari, and other customer relationship management tools to manage sales pipelines and ensure accurate forecasting.

Desired Qualifications

  • Ideal candidates have a proven track record generating new business through prospecting and business development.
  • Experience selling to large enterprise clients, ideally in Retail and Consumer Goods, is preferred.
  • Familiarity with analytics, customer relationship management, marketing automation, customer data management, digital media, or content marketing solutions is an excellent fit.
  • Routine collaboration with marketing, partnerships, and business development teams to accelerate lead generation is desired.

About the Company

Braze

Customer engagement platform for cross-channel messaging

Braze is a customer engagement platform that helps brands build ongoing relationships with customers by coordinating real-time, cross-channel messages across email, push, in-app, SMS, and more. It collects data from any source, segments audiences, and orchestrates customer journeys so the right message reaches the right person at the right time. It also uses AI-powered experimentation and optimization to test and improve campaigns. Braze differentiates itself with a data-driven, multi-channel approach and a strong emphasis on journey orchestration and real-time engagement, serving a wide range of clients from small businesses to large enterprises and operating globally. Its goal is to enable brands to deliver relevant, personalized experiences at scale, across channels, to drive lasting customer relationships.

Company size
1,001-5,000
Company stage
IPO
Headquarters
New York City, New York
Founded
2011

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