R

Regal

Turns customer data into outbound campaigns

Business Development Representative

Full-Time
$60k/yr
Entry
New York, NY, USA
HybridThree days in the office per week are required: Tuesday, Wednesday, and Thursday.
Sales & Account ManagementSales Development Representative

About the job

Requirements
  • 0-1 year(s) of work experience or internship experience.
  • A track record of high achievement personally and/or professionally.
  • Excellent written and verbal communication skills.
  • The ability and desire to work in a fast-paced environment and thrive when faced with challenges and ambiguity.
  • A competitive nature with the desire to meet and exceed performance goals.
  • The technical aptitude to master our sales tools.
Responsibilities
  • Collaborate with Account Executives to develop and implement prospecting strategies that grow a strategic pipeline and directly contribute to sourcing closed-won deals.
  • Research companies to determine whether they are strong candidates for Regal AI Agents, specifically organizations running contact centers, outbound sales teams, or operations requiring high call and SMS volume.
  • Conduct high-volume outbound outreach into target B2C companies through calls, emails, video, LinkedIn, and social media.
  • Use value-based selling to build strong prospect relationships and understand their challenges and goals around deploying AI Agents to automate and improve inbound and outbound voice, SMS, and chat interactions.
  • Achieve and exceed pipeline sourcing goals through strategic prospecting tactics with a focus on creating opportunities that convert to closed-won revenue.
  • Leverage industry-standard tools, including Salesforce, Salesloft, Nooks, Clay, and LinkedIn Sales Navigator, to tailor outreach and organize workflow.

About the company

Regal provides outbound customer outreach tools for contact centers. It turns existing customer data into personalized, multi-channel campaigns across phone, SMS, email, chat, and AI-driven agents to drive conversations that convert and increase revenue. The system analyzes untapped data to identify the best contact and the best moment to reach them, enabling agents to engage at the right time with tailored messages. Regal differentiates itself by promising a clear, measurable lift—25% more revenue—through a unified, omnichannel approach that combines human interactions with AI-enabled messaging. Its goal is to help contact centers maximize revenue potential by delivering relevant, timely, and consistent outreach across all channels.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

New York City, New York

Founded

2020

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Simplify's Take

What believers are saying

  • October 2024's $40 million round gave Regal capital to scale AI Phone Agents.
  • Regal's 2026 product cadence shows rapid shipping across MCP, observability, and CCaaS.
  • The Five9 channel can accelerate enterprise deal flow in regulated contact centers.

What critics are saying

  • Five9, Genesys, and Twilio can bundle similar AI orchestration, crushing Regal margins.
  • Regal's enterprise pitch depends on integrations; one platform change can break distribution.
  • Voice AI failures, hallucinations, or compliance incidents can trigger buyer freezes and existential churn.

What makes Regal unique

  • Regal's August 2026 Five9 integration embeds AI agents inside enterprise workflows.
  • Regal's April 2026 Copilot automates building, testing, monitoring, and improving AI agents.
  • Regal serves 200+ enterprises across phone, SMS, email, chat, and AI agents.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Retirement Plan
  • Paid Parental Leave
  • Pre-tax Commuter Benefits
  • Paid Holidays

Company News

Homebrew
Oct 31st, 2024
Regal.io Raises $40M for AI Sales

Regal.io has raised $40 million to enhance its platform that blends human and AI agents for sales. The platform personalizes interactions across phone, text, email, and chat, offering analytics and testing capabilities. With its expanding technology and a growing customer base, Regal aims to transform the sales industry. The company is hiring to support its growth.