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Red Hat

Enterprise open-source software subscriptions and services

OpenShift Architect

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeRemote in USA

About the Job

Requirements

  • At least 5 years of experience in a solution architect, enterprise architect, or technical consultant role.
  • A track record of creating architectural designs and leading a team on implementation toward successful customer outcomes.
  • Demonstrated ability to oversee project delivery, including collaborating on project timelines and scope of work, identifying stakeholder needs, and setting expectations.
  • Experience collaborating across diverse teams and stakeholders.
  • Ability and desire to mentor, with experience mentoring and coaching team members.
  • Experience leading teams in workshops, enablement, or engagements.
  • An Associate or Bachelor's degree or higher in computer science or a technical discipline.
  • Experience leading successful modern cloud platform consulting engagements.
  • Experience with Red Hat OpenShift and/or underlying components such as Kubernetes and containers.
  • Experience with Linux system administration, preferably Red Hat Enterprise Linux or a derivative.
  • Experience with identity management technologies, including Red Hat Identity Manager, Microsoft Active Directory, or other identity providers.

Responsibilities

  • Guide customers in building scalable, optimally managed solutions adaptable to technological improvements using Red Hat technologies.
  • Lead and deliver Services discovery sessions to educate customers on Red Hat technologies and best practices.
  • Support creating and reviewing task lists, accurately scoping projects, and ensuring alignment with customer requirements.
  • Provide technical expertise during presales activities.
  • Build and maintain customer relationships, fostering collaboration and success.
  • Articulate the value of the Red Hat Services Portfolio, including Consulting, Training, and Technical Account Managers, and integrate services into customer solutions.
  • Provide customer feedback to internal teams to enhance product offerings and services.
  • Lead internal initiatives that foster innovation, efficiency, and growth within the Services business.
  • Continuously learn, grow, and adapt to new skills and technologies.
  • Travel regularly to client locations, up to weekly according to project needs.

About the Company

Red Hat

Enterprise open-source software subscriptions and services

Red Hat sells enterprise open-source software with a subscription model that includes updates, security patches, and professional support. Its products—RHEL for hybrid cloud servers, OpenShift for containerized apps, and the Ansible Automation Platform for IT automation—are open-source at core but provided with guaranteed enterprise support. Red Hat differentiates itself by pairing open-source code with a deep services layer and an integrated stack designed for hybrid/multicloud environments, backed by IBM. Its goal is to help large organizations deploy, manage, and scale open-source software across complex IT landscapes with reliable software and predictable, ongoing support.

Company size
10,001+
Company stage
IPO
Headquarters
Raleigh, NC
Founded
1993

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