Stockroom Assistant

WHAT YOU'LL DO

Working collaboratively with the Personal Shopping team to respond to customer requests by locating, picking and running product across the boutique accurately and efficiently, always ensuring the customer journey is seamless.

Fulfil  online orders within SLAs and guidelines. 

Receive deliveries for shopfloor product and customer requests. Checking deliveries, processing the physical stock, updating our systems, and putting away all stock in the correct place, communicating to the relevant departments as required. Managing returns of all old stock back to the warehouse according to agreed guidelines and set timeframes. 

Replenishment of all sold stock, whether via the boutique or online in a timely manner to ensure the shopfloor remains customer-ready at all times.   

Perform cycle counts and regular stock checks and audits. 

Oversee all quality control for orders and returns. 

Liaise with the Stockroom Manager in order to create action plans to avoid stock loss.

Support the Stockroom Team in the delivery of administrative work related to Stockroom.

WHO YOU ARE

Able to manage tasks independently but also work closely to support your team, building strong relationships across the boutique with all teams including Personal Shoppers and Loss Prevention. 

Collaborative, flexible and able to adapt to changing priorities, prioritising customers at all times. 

Administrative/data entry experience in a fashion retail environment preferred. 

Experience in stockroom retail preferred

Proficiency in Microsoft Word and Excel essential

Accuracy and attention to detail is essential.

Able to communicate clearly in written and oral form.

Able to problem solve and multitask.

REWARDS & BENEFITS

• - Employee Pension Scheme 
• - Flexible Benefits Program 
• - Health Insurance & Critical Illness cover 
 

EQUAL OPPORTUNITIES STATEMENT & SCAM DISCLAIMER

• EQUAL OPPORTUNITIES STATEMENT- Farfetch is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law. 
 
• SCAM DISCLAIMER- It has come to our attention that there may be fraudulent activities involving individuals or organizations falsely claiming to represent Farfetch in order to attract candidates to a SCAM. Please be aware that Farfetch does not conduct recruitment processes through messaging apps or any unofficial communication channels, other than our official careers website. Additionally, Farfetch will never ask candidates for any form of payment during the recruitment process.