Inactive
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Adidas

Global athletic footwear, apparel, accessories provider

Retail Assistant

Retail SalesPosted on Oct 2
Part-timeVienna, AustriaNo salary listedIn-person

About the Job

Requirements

  • 0–3 years of retail experience.
  • Seller training is desirable.
  • Basic English knowledge.
  • Basic spelling and arithmetic skills, and communication ability.
  • Competencies of a retail professional and familiarity with the RP expectations booklet.

Responsibilities

  • Help achieve or exceed sales figures and key performance indicator targets by building emotional connections with customers, embodying brand values, serving customers, selling, and carrying out store operations.
  • Know store and individual targets and work actively to meet or exceed them using available resources.
  • Meet or exceed customer expectations and increase sales and brand awareness by applying appropriate elements of the customer service principles.
  • Build an emotional connection with each customer by acting as a passionate and enthusiastic brand ambassador.
  • Use basic knowledge and facts about seasonal products in customer service within the store area.
  • Maintain an appealing and pleasant shopping environment, including visual merchandising, tidiness, and cleanliness.
  • Follow applicable store rules and procedures and maintain a safe shopping and working environment.
  • Help make merchandise available by assisting with deliveries and replenishing the sales floor.
  • Minimize losses by monitoring merchandise inventory while serving customers.
  • Train new employees when applicable.
  • Work productively and respectfully with team members to achieve or exceed store goals.
  • Complete required training programs and apply the learning successfully in the role.
  • Continue learning and use available opportunities to develop and improve performance.
  • When applicable, ensure accurate payment processes and careful merchandise handling, perform cash register closing procedures carefully, and complete sales quickly and accurately while following cash-security procedures.
  • When applicable, inform customers about ordering and purchasing through the online shop and use the Endless Aisle tablet to provide product descriptions and/or customer feedback during the sales process.
  • When applicable, monitor online orders reserved at the store, prepare them, and hand them to customers in the store through Click & Collect.
  • When applicable, monitor online orders that must be shipped to customers through Ship from Store.

Desired Qualifications

  • Seller training is desirable.

About the Company

Adidas

Global athletic footwear, apparel, accessories provider

Adidas designs, manufactures, and sells athletic footwear, sportswear, and accessories worldwide. It reaches customers through company-owned stores, e-commerce, and third-party retailers, plus strategic collaborations with athletes, celebrities, and brands to create exclusive product lines. Adidas products combine performance-oriented materials and construction with style, helping people train and live more comfortably. The company uses digital tools and AI to improve its product offerings and customer experiences, including managing digital content. A differentiator is its strong global brand, extensive distribution, and active affiliate program, as well as a balance between sport performance and lifestyle fashion through partnerships and targeted collaborations. Adidas’ goal is to maintain leadership in the sports and lifestyle market, grow its customer base and loyalty, and continue expanding digitally and through meaningful partnerships.

Company size
10,001+
Company stage
IPO
Headquarters
Herzogenaurach, Germany
Founded
1920

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