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Manufacturers Association of Central New York

Advocates, trains, and connects regional manufacturers

Workforce Development Assistant In Training

Community Outreach & ProgramsUpdated on Nov 5
Full-timeSyracuse, NY, USANo salary listed

About the Job

Requirements

  • Communicate effectively verbally and in writing, and maintain professionalism and sound judgment.
  • Collaborate effectively with others and gather, analyze, and convey data.
  • Support presentations to varied groups of individuals.
  • Work independently with training supervision.
  • Travel to various locations as needed to meet training needs.
  • Conduct research and analysis and present findings.
  • Demonstrate effective organizational skills and attention to detail.
  • Have a high school diploma or equivalent.
  • Have at least six months of experience working with employers, students, job seekers, community partners, education providers, or workforce development programs; the posting describes this as a plus.
  • Be familiar with customer relationship management systems, learning management systems, Smartsheet, data dashboards, and other reporting tools.
  • Be able to sit for prolonged periods while working at a computer and lift up to 15 pounds at times.
  • Have a valid driver’s license, reliable transportation, and the ability to travel regionally for recruitment, program delivery, partner meetings, employer engagement, graduations, and community outreach.
  • Be able to participate in occasional activities outside standard business hours as needed.
  • Successfully pass a background check.

Responsibilities

  • Support recruitment screening and interviewing of participants for pre-apprenticeship and Registered Apprenticeship programs.
  • Coordinate with education partners, workforce development partners, community organizations, and employers to support successful program delivery.
  • Support career preparation, including résumé development, interview preparation, workplace readiness, and job search assistance.
  • Support participant retention and completion by identifying barriers, connecting participants to resources, and maintaining regular communication throughout the program.
  • Assist with participant placement into employment, Registered Apprenticeship pathways, or other appropriate next-step opportunities.
  • Learn to function as a liaison between participants, businesses, educators, and community partners to ensure clear communication and alignment of expectations.
  • Assist with special projects, pilot programs, new regional initiatives, and program expansion efforts as assigned.
  • Build and maintain relationships with employers, educators, workforce partners, and community organizations to promote pre-apprenticeship programs and workforce development initiatives.
  • Take part in job fairs, community events, partner meetings, advisory committees, graduations, and other program-related events.
  • Maintain accurate information and timely documentation of participant activity, employer engagement, partner communication, program outcomes, and required grant data.
  • Enter and update information in customer relationship management systems, learning management systems, spreadsheets, and other program tracking tools.
  • Work collaboratively with the assigned trainer, apprenticeship team, and other departments.
  • Perform other related duties as assigned.

Desired Qualifications

  • A bachelor's degree in workforce development, education, business, communications, human services, public administration, or a related field is preferred.
  • Experience with grant-funded programs or grant-related documentation.
  • Bilingual or multilingual ability.

About the Company

Manufacturers Association of Central New York

Advocates, trains, and connects regional manufacturers

MACNY is a member-based association that represents more than 330 manufacturing companies across 26 counties in Central Upstate New York. It provides advocacy, human resources services, training, purchasing solutions, and networking opportunities to help manufacturers operate more effectively. Its differentiators include a century-long presence, broad regional reach, and a comprehensive mix of services bundled into one membership. The goal is to help Central Upstate New York manufacturers compete, grow, and sustain their businesses through practical tools, policy advocacy, and a strong local network.

Company size
11-50
Company stage
Grant
Total funding
$6M
Headquarters
Syracuse, NY
Founded
1913

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