Director – International Strategy & Enablement - Global Payment Network Risk & Advisory

Director, International Strategy & Enablement - Global Payment Network Risk & Advisory

Do you love navigating complex technology landscapes and safeguarding critical systems? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and risk-conscious delivery environment? 

At Capital One, you'll turn international risk from a gate placed in front of the business into a capability built into the flow of it, giving a fast-moving global business the confidence to grow. You'll do it alongside a group of makers and doers who love to solve real problems and meet real customer needs.

We are seeking a Director to lead the International Strategy and Enablement (ISE) team as part of the Second Line Global Payment Network (GPN) Risk & Advisory Organization. You will drive the build-out of a standardized, international risk capability that supports GPN's expansion into new markets around the world, providing an embedded, second-line perspective as an independent risk-oversight function to ensure Capital One remains well-managed. The goal is to enable GPN to enter new markets at speed and scale, with each successive market becoming faster and lower-friction to enter than the last. 

You will build alignment and prioritization across a wide range of stakeholders including First Line (e.g., Cyber, Tech, Supplier Management, etc.), and Second Line (e.g., Operational Risk Management, Enterprise Risk Management, etc.) stakeholders. You will influence each of these groups directly, driving conversations toward resolution based on business priority to keep Business and Technology teams moving forward. 

Responsibilities: 

• Prioritize and sequence capability-build work (frameworks, playbooks, automation, etc.), based on business need and urgency
• Drive alignment across the teams that build and deliver technology and cybersecurity capabilities and the independent risk-oversight teams
• Lead development of the framework used to inform GPN new market entry and exit by risk level, determining the degree of scrutiny and oversight required before the business can enter
• Provide advisory input, focused on international risk considerations, into GPN technology rollouts with cross-border impact and into the broader function that manages third-party and vendor risk
• Engage regularly with senior executives, translating risk posture, market-entry readiness, and tradeoffs into clear, actionable terms
• Monitor and use trends in risk exposure across markets and initiatives to inform ongoing international risk advisory and enhancement of ISE capabilities
• Lead, coach, and develop a team of risk professionals, growing their ability to operate independently across a complex, cross-functional stakeholder landscape

This role is designated as a hybrid position. You are expected to adhere to Capital One's hybrid policy regarding required on-site presence at your designated office location.

Basic Qualifications: 

• Bachelor’s Degree or military experience
• At least 9 years of experience in technology (software delivery, distributed systems, cloud-native architecture, infrastructure as code), cybersecurity (identity and access management, application security, cloud security, data protection), technology auditing, systems risk management, technology risk assessments, resilience engineering (operational resilience, business continuity, disaster recovery, high availability), chaos engineering (fault injection, blast radius mitigation, automated security validation), site reliability engineering (SLAs or SLOs, observability, incident response), or a combination
• At least 5 years of experience in enterprise risk management or operational risk management
• At least 5 years of experience in program, project, or portfolio management
• At least 5 years of experience in people management

Preferred Qualifications: 

• Master's Degree
• 10+ years of experience in risk management (enterprise, operational, or technology risk)
• 8+ years of experience in program, project, or portfolio management
• 6+ years of experience in a second-line or oversight role at a financial institution or regulatory agency
• 6+ years of experience in people management
• Experience in data governance, data privacy regulations (e.g., GDPR), or data taxonomy classification and standards
• Experience in international market expansion, cross-border risk management, or import/export risk management
• Experience in Banking or Financial Services
• Professional certification in risk, compliance, privacy, or technology, such as CISSP, CISM, CISA, CRISC, Open FAIR, PMP, CRCM, CIPP, or an ABA Risk Management Certification
• Familiarity with Agile, Lean, Six Sigma, or formal program/project management methodologies

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $230,400 - $263,000 for Director, Tech Risk & AnalysisRichmond, VA: $209,500 - $239,100 for Director, Tech Risk & Analysis

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).