Manager, Implementation Services

Manager, Implemetation Services
London hybrid

Behind every successful DealCloud go-live is a team that gets the details right, keeps clients confident and delivers on time. At Intapp, we’re looking for a Manager, DealCloud Services Delivery (EMEA) to lead our team.

This is a services leadership role at the heart of our DealCloud business. You’ll drive the delivery and quality of a portfolio of client implementations for some of the world’s leading financial institutions and professional services organisations, while leading and developing a team of consultants. The role combines team leadership with hands-on client delivery, and you’ll have a client-focused target that sets a clear expectation for how you balance the two.

What you’ll do:

• Drive delivery quality, staffing, forecasting and profitability across your portfolio
• Coach, mentor and grow your team, championing their development every step of the way
• Step in on complex engagements, support consultants of varying seniority on delivery, and engage client stakeholders
• Partner with Sales and Account Management to understand client expectations and experience, leading to improved delivery quality and consistent communication across the business
• Contribute to delivery methodology and best practice as the DealCloud product evolves
• Complete official DealCloud product training, so you can support your team with real technical depth

What you will need:

• 5+ years in consulting or professional services, including 2+ years in management
• A track record delivering complex implementations (bonus if within a financial institution or professional services firm)
• Excellent communication skills and strong commercial and analytical acumen, including supporting scoping activity and managing change requests
• Genuine curiosity about the DealCloud platform and a willingness to go deep on how it works
• Comfort balancing team leadership with hands-on client work

What you will gain at Intapp:

At Intapp, you’ll get the opportunity to bring your talents and intellectual curiosity to create better outcomes for our people and our clients. You’ll be part of a growing public company, with a modern work environment that’s connected yet flexible and where your professional growth and well-being are top priorities.  We’ll collaborate and grow together, supporting each other in a positive, open atmosphere that fosters creativity, innovation, and teamwork.

Here, you will have the opportunity to:

• • Expand Your Skills: Unlock your potential with professional development opportunities supported by a community of experienced professionals. We offer reimbursement for training and continuing education to help you stay ahead in your career.
  • Enjoy Where You Work: Thrive in our modern, open offices designed to inspire creativity and collaboration. Our complimentary lunches and fully stocked kitchens ensure you have everything you need to stay energized throughout the day.
  • Support What Matters Most: Our comprehensive wellness and flexible time off programs and our benefits are designed to care for you and your family.  Our family-formation benefits and support during your family-building journey ensure you have the resources you need when it matters most. We believe in giving back and supporting our communities with paid volunteer time off and a donation matching program for the causes you care about.

Join us and be a part of a collaborative and welcoming culture where your contributions are valued, and your professional growth is a priority. Together, we are building a company of long-term value that we can all be proud of.

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Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws.

Please note: Intapp will not hire through text message, social media, or email alone. We will never extend a job offer unless you have been contacted directly by an Intapp recruiter and have participated in the interview process which will generally consist of 3 or more virtual or in person meetings. Please note that Intapp only uses company email addresses, which contain “@intapp.com” or “@dealcloud.com” to communicate with candidates via email. Intapp will never ask for financial information of any kind or for any payment during the job application process. We post all legitimate job openings on the Intapp Career Site at https://www.intapp.com/working-at-intapp/. If you believe you were a victim of such a scam, you may contact your local authorities. Intapp is not responsible for any claims, losses, damages, or expenses resulting from scammers.